Question about Lexmark X4270 All-In-One InkJet Printer

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Can not fax the paper say connection failed lexmarkx4270

When i try to fax it it say connecting but then is goes into connection failed

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Here's a link to the user guide, navigate to the "Fax Troubleshooting" section.

http://www.lexmark.com/publications/pdfs/2007/4200/ug/en/frameset.html

If you are still having problems please let me know and also provide information about how the fax is setup.

Posted on Jun 02, 2009

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The fax appears to dial the number successfully. The receiving fax is turned on. It apprears to try for a long time. The error report says "no answer."


It is not your fax line is the other party.did you try any other number?
Post back.

Solution one: Perform a fax line test Perform a fax line test to check whether the fax line is properly connected. Step one: Run a Fax Test
  1. Press the Setup button (c01395353.jpg ) on the product control panel.
  2. Use the Arrow keys (c01073166.jpg ) to select Service , select Fax Service , select Run Fax Test , and then press OK . The Fax Test prints.
    • If the report passes, try to resend the fax.
    • If the report fails with the message 'Fail - the phone line is not active,' plug the cable into a working telephone jack, and then try to resend the fax.
    • If the report fails with the message 'Fail - the cord is in the wrong port,' continue to 'Step two: Change the cable to the correct port.'
Step two: Change the cable to the correct port Make sure the telephone cable is inserted in the correct port. Remove the cord for the fax line from the port labeled with a telephone, and then insert it into the correct port. Figure 1: Fax portsc01756259.gif Scanner error message The message 'Scanner error ' displays on the product control panel while sending a fax. Solution: Check paper size This product only supports paper less than 381 mm (15 in). Use only letter, A4, or legal sized paper for sending faxes. To send this fax, copy or print the original document onto shorter paper, and then resend.


If you need more help come back.Post / thumbs / testimonial are welcome!

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Problems sending. the paper starts to go thru then stops and prints out an error message


Try turning the machine off and on again.. it sounds like a memory problem..

If that fails give the fax a good blow in where the paper goes in.

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if the fax is connected to the same line and you have a phone connected to the fax you need to make sure you connect the line from the socket at wall to the correct socket on the fax you can check this by looking at the point the line is connected on fax there should be two connectors one says line and one says tel.. the line in goes to the line socket and your telephone goes into the tel socket.. if you have them the other way round it cant connect properly..on the front display panel make sure you have it set to the auto setting or tel fax mode for receive.. if you have it to auto it will check the incoming call if it is a fax it will send it through if not it will ring till you answer.. if set to tel/fax mode when it rings you will have to answer the phone and manually press start if you hear it is a fax.. Good luck A

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1 Answer

Lexmarkx4270


trying to send a fax it keep saying check phone line

Jul 02, 2008 | Lexmark X4270 All-in-One Multifunction...

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Paper jams when trying to send fax (original goes in short way then jams) unit has had little use it establishes connection and then stops and jams when commencing scan


look in paper path(scanner compartment were paper feeds) to ensure there is no pieces of small paper or foriegn items in this area preventing paper from going all the way through if this fails clean the feed roller in document scan area with a micrfiber cloth moistened with rubbing alcohol

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I have trouble faxing over my voip line


SOUNDS AS IF YOUR PHONE LINE IS THE PROBLEM. LAWRENCE

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This is a problem with your voice over ip service. You have to change the setting on your fax machine for example the Baud speed down to 9600, the ECM= off, and the Oversea settings on. Make sure your VoiP ATA is the first thing after your modem or whatever connection you are using for the internet. If you using and old model fax 95% of the time it will not work with VoIP service.

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Trouble sending fax from 1 machine when 2 fax machines are on the same line.


I am not an expert but I would suggest to simply diconnect the other one when sending cheeeeeeeeers

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Fax not receiving


Sounds like you have done a through job troubleshooting and its reacting like it should. Try this first press data registration and press # press down arrow to clear and press set scroll down to ALL and set. This will wipe out all programming. Then try sending. If it still reacts the same. You may need to change the main board

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