Question about Gateway MT6840 Notebook
The laptop is 18 months old, and has been working fine. The other day it was plugged in and my wife opened it up. The screen said that the last time it was turned off it was not done right. She pressed the button for start in safe mode, and everything shut down. The lights on the front do not turn on. We live overseas working for the Navy and there is no support over here. MT6840 will not power up at all. Although the battery seems questionable, the AC power supply definitely works. I tested it with another Gateway laptop and it gives power with no problem. Since you don't need the battery when using AC power, I am suspecting either the power jack where the power supply connects to or the CMOS battery.
have you already tried to power up your laptop without the battery, only with the powersupply docked in?
If this works, you´ll have to replace the battery or use the laptop without a battery.
If this doesn´t work, just take the full battery from the other laptop try to power up the laptop without the power supply docked in.
If this works, your latop motherboard is broken and till it is replaced, you have only the chance to work with a battery and reload it with another latop.
Posted on Jun 02, 2009
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Posted on Jan 02, 2017
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