Question about Kenmore 50522 / 50524 Side by Side Refrigerator

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Ice maker failure

A few moths ago, unit quit making ice. water still works and ice dispense/auger and door flap work. no water? where do I begin
model number is 50522101

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  • Anonymous Nov 21, 2007

    trying to find the location of the water filter

  • Anonymous Jan 10, 2008

    ICE MAKER ON kENMORE QUIT MAKING ICE. i TOOK OFF WATER FEED TUBE IN BACK, AND WHEN FRIG IS RUNNING, NO WATER IS DISPENSED THRU IT. WATER DOES COME THRU THE FRONT TAP WHEN ACTIVATED. ANY SUGGESTIONS WOULD BE APPRECIATED, OTHER THAN HAVING TO CALL SEARS REPAIRMAN IN. THANKS.

    RICOSUAVE1@COX.NET

  • bulwinkle665 Jul 07, 2008

    no water going into icecube section of ice maker

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  • 146 Answers

1) Check the filler tube which allows water to enter the dispenser through the back wall of the freezer. This tube may be frozen inside. You can pull the tube out gently and clear it.

2) The inlet valve may be faulty/blocked. Where the water connects to the water valves behind the fridge, try to swap the plugs around from the one valve to the other. They should be colour coded. Then try dispensing water. If water runs into the ice-maker then the ice maker valve is faulty/blocked.

Posted on Oct 30, 2007

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Posted on Jan 02, 2017

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1 Answer

Water and ice dispenser does not work---the switch clicks when you press it but there is not response, also the ice maker just quit working


Three things could be wrong:
Solenoid switch where the water comes into the unit has gone, this control the flow of water into both the ice maker and the water dispenser.
If the switch is good and then you need to check your filters, sometimes inside the door top right. or on one of the corners on the bottom front.. You should be able to unscrew them with you hands.. make sure water is off behind unit or where ever your shut off is at.
One last thing.. check for kinks in the water line behind the unit if it was pulled out lately.

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Will not dispense ice


commonly what you will find on that model is the main control board on the back of the unit is the source of your issue, it begins like a computer virus where the unit will render the water in the door feature useless, next goes the ice delivery sys, then the unit does not defrost properly causing cooling issues. But before running out and getting a new control board go by this check list first: 1) make sure your ice bucket is properly seeded, 2) make sure the ice in the bottom of the bucket is not melted together if so empty good ice in seperate container and put back in freezer quickly to avoid melting then run hot water in ice bucket to melt remaining bad ice afterwards completely dry ice bucket and put good ice back in and see if it works properly, 3) make sure the auger mtr is not seized due to door being left open and humidity freezing in mtr gear.

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1 Answer

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Two things come to mind.

First, the water valve at the bottom rear of the refrigerator may have failed. You didn't mention if there is a water dispenser and whether or not this is still working. This valve pumps water to the icemaker and water dispenser when the control unit of the icemaker calls for water. Also, there could be a blockage in the line which brings the water to the icemaker.

The other possibility is that the part of the icemaker controls which calls for water from the valve has failed. If this has happened, it would likely be more cost effective to replace the icemaker unit.

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The auger motor and coupling in the rear may be frozen and won't turn.
Remove the ice bin.
Place a screwdriver or similar device in the forks of the auger and twist counterclockwise till it moves. The replace the ice bin and try again.
It will be difficult to move.
If that does not work. Turn off the fridge and use a hair dryer to hrat the auger gear and motor till it frees up.

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Could be the sensor for the ice maker to fill up....we have a wire bar that flips up when full so it shuts off ....also a piece of ice gets stuck in the plastic fingers somtimes but since you defrosted it that shouldn't be the problem....not sure if you can take the ice maker out yourself ...better call the repair man ...

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Water dispenser is a simple touch switch in door energizing a solenoid water valve behind ventilation grate above refrigerator. Water tube runs down into and ends at ice dispenser chute. Should hear solenoid click at top of fridge when activate water touch switch. Can unhook discharge side of solenoid valve temporarily to prove water output. If water dispenser tube acts blocked it could be frozen where it ends-look up the hole at the bottom of refrigerator control buttons.
Ice maker is totally different system. No clicking when push ice button but ice in bulk tray may mean the simplest of malfunctions: Ice bin not pushed in the last half inch if ice auger not lined up with drive pegs. There are hidden switches behind ice bin that need to be engaged or nothing will happen in the ice maker: no auger noise, no clicking, no new ice making. Ice bin will be flush with sheet metal if it is in the right spot. Also plastic juice rack won't hang properly if ice bin not pushed in all the way.

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I would check hte wire harness leadngto the door under hte freezer hinge. itll be wrapped in a black web like covering. Just under hte unit itself follow ht ewire and unplug hte harness. then carfully cut hte black webbing and inspect wires. there tends ot be apinch point there and the wires will sheer from one another, . if so there is no replcing hte harness, the door would have to be replaced at a cost of nealry $600. not enough room for a wire nut, but hav had sucess using stright inline bullet style connector, or others have sucessfully soldered connections back in place

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1 Answer

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Scorpio, remove the ice bin itself, dump the ice and see if you can move the bin auger by hand by turning the actuator in the rear. If the bin is ok, with the door open and the door switch held in see if the auger motor is turning when pressing the ice lever. If it's not turning the next logical step is to see whether the auger motor is getting voltage when calling for ice. Make sure the door switch is closed. The part number for the auger motor on the posted model is wr60x0202. Hope this gets you going..Catriver.

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