Question about HP PSC 1610v All-in-One Printer

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HP PSC 1610V All in one printer

We had a paper jam, and cleared it. Now we have a error message door open. The door is closed. We have rebooted the computer and the error message still shows. We can not print anything. Help.

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  • Abbs Oct 26, 2007

    I have unplugged the computer and replugged it back in. At this point there is nothing in que for printing. The problem I am having is the error message is saying that the "door is open". It is not open. It is tightly secure. We can't figure this one out. I have contacted HP with no response. Any other suggestions?




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Try unplugging the power cord on the printer, hold the power button in for a few seconds, plug the power cord back in and turn printer back on. That should clear the error if it is stuck in the printer's memory.

Posted on Oct 23, 2007


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I just changed the (2) ink cartridges in my HP PCS 1610 All-in-One HP printer and now get an error message "CARRIAGE JAM - OPEN DOOR. CLEAR CARRIAGE JAM, AND THEN PRESS OK." I don't see any jam...

Have you tried moving the carriage to see if it really is jammed? Maybe you haven't put the levers down properly on your new cartridges....remove them, see if the carriage slides, then refit them and check the carriage again. You wont visually 'see' a carriage jam,; you have to try moving it. By the way, if it doesn't move, DONT force it to try and overcome the jam try and reason out why it doesn't move.
Hope this helps!

Jan 18, 2011 | HP PSC 1610v All-in-One Printer

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Printer saying paper jam no jam and paper keeps stopping and light comes on.

Paper jams are detected by little wires connected to switches. Sometimes when you clear a jam a wire will get bent or twisted so it closes the switch it is connected to. Check all wires to make sure they are straight and free to move...

Sep 22, 2010 | HP PSC 1610v All-in-One Printer

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HP PSC 2210 has the error message 'Open Door, Clear Carriage Jam, and then Press Enter'. No paper jams present?

Check door for paper stuck in front of sensor. There is a door in the back look to see if paper shred is in there infront of the back door sensor.

Jul 27, 2010 | HP PSC 2210 All-In-One InkJet Printer

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Error message= open door clear carriage jam and

I think the message is instructions, as in
(1) open door (2) clear carriage jam (3) press enter
So there is something internal to the printer that makes it think it has a carriage jam, piece of paper under a sensor, dirty or stuck sensor.
If you can't find it using a bright light, try canned air.

Feb 01, 2010 | HP OfficeJet 6110 All-In-One InkJet...

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Open up top/sides back, carefully check inside, you should find you have a piece of paper fouling out the in sides, if lucky should be able to remove by gentle but firm pulling motions.
Close all open parts then restart printer. If you still get error message, recheck for further paper jamming inside.?

Nov 01, 2009 | HP PSC 1610v All-in-One Printer

1 Answer

How do I open the 1610 printer to fix a paper jam?

Press in the tab on the left side of the rear clean-out door to release the door.
Remove the door by pulling it away from the HP All-in-One.
Caution Trying to clear a paper jam from the front of the HP All-in-
One can damage the print mechanism. Always access and clear
paper jams through the rear clean-out door.
2. Gently pull the paper out of the rollers.
Warning If the paper tears when you are removing it from the
rollers, check the rollers and wheels for torn pieces of paper that
might be remaining inside the device. If you do not remove all the
pieces of paper from the HP All-in-One, more paper jams are likely to
3. Replace the rear clean-out door. Gently push the door forward until it snaps
into place.
4. Press OK to continue the current job

Oct 25, 2009 | HP PSC 1610v All-in-One Printer

1 Answer

Paper jam. I am getting an error message to open door, clear carriage jam, and then press enter. I did that but proble persists. There is no paper in the machine, no jam.

It is most likely that there is still a piece of paper in the machine. Was the paper you removed from the machine torn? Are you certain you have all the pieces?
Most HP printers have an access panel on the back that you can open to retrieve paper jams. Many people don't know to open that panel and look for paper. Try that.

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Open Door. Clear carriage jam, and then press Enter

Sounds like you have a jam. Open the back of the printer and checl for any paper large or small. If there is no paper, just opening the door and closing it may get rid of the message. All it takes is a piece of paper the diameter of a pea to send a signal that there is a paper jam. After yuou have finished close the door and push enter to let the printer know you are finished. See if this helps. I don't think it has anything to do with the ink cartridges. It sounds more like something stuck causing the jam. Be sure not to have anything like a staple attached to the paper you are printing on to. A speck of dirt could casue a jam message too.

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Problem with ink cartridge

There is something broke with the piece that keeps it in place. You need to take it out and look real close to how it works. Look at how the color works and compare the two.

Sep 23, 2006 | HP PSC 1610v All-in-One Printer

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