Question about Creative Labs ZEN V Plus MP3 Player

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I can't turn on my zen v plus

I was charging my zen and it turn off and cannot turn on, i used the reset botton in a little hole with a toothpick and it did not work
what should i do...?

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  • 16 Answers

Try to connect to the pc, it usually turn on when connecting to pc.

Posted on Jun 02, 2009


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1 Answer

Turning on?

Have you tired pressing the reset button? Its a little hole with the words RESET. You will have to use a small pointy object (toothpick).

Press and hold for a good 5 seconds

Sep 14, 2009 | Creative Labs Zen Digital Media Player

2 Answers

My zen mp3 player shut off and wont come back on the power light is on but the screen is blank

All creative mp3 players have a reset button you have to use a pin or very small object to reset it but to me it looks like it frooze up. try to reset it charge it and then turn it back on. the reset button looks like a little hole. the one i bought my roomate is on the side bottom and his says reset. you have the one i bought my mom and she is not currently here at the moment but there should be a simular hole on yours to reset. if you need help finding it let me know i will get ahold of my mom. 

Sep 03, 2009 | Creative Labs Zen Stone Plus MP3 Player

1 Answer


That happens to mine, too. What you do is stick a pin through the little reset hole on the left side (under the switch you hold down to turn it on). That should reset the player. If that doesn't work wait until the battery runs out and then charge it.

Aug 18, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Playing a video file my zen has frozen and will not turn off or funtion

You need to get a toothpick or needle and push it in the small hole on the side that says RESET. This will unfreeze your system and reset it. You won't lose any files. MAKE SURE THAT YOU DON'T TRY TO STICK THE TOOTHPICK IN THE MICROPHONE HOLE. Make sure that it's the RESET hole!!!!! Good luck.

Aug 01, 2008 | Creative Labs ZEN Vision:M Digital Media...

4 Answers


Try using the reset botton while connected to the computer via usb cable , it worked for me.

Jul 24, 2008 | Creative Labs ZEN V Plus MP3 Player

3 Answers

How to charge my creative zen mp3 player

Just connect your Zen onto your PC (NOT LAP TOP) on a USB.
If does not start charging (you´ll see arrow and pause/ play buttons flashing slowly) then you need to RESET your ZEN.
How to reset: You´ll find a tiny little hole by on/off button on the side. With ZEN connected to the PC USB or onto wall charger try turning ZEN on, it doesen´t matter if it turns on or not. Then insert a sowing pin or office paper clip end in this reset hole for a few seconds and release. Give it a couple of seconds and see the lights go off onto charging mode. LEAVE IT CHARGING for 24 hours. Make sure your PC will NOT turn itself on safe mode or hibernates in this period, it has to be ON for charging, at all times.
This is it.
Louise Passalacqua.

Jul 08, 2008 | Creative Labs ZEN V Plus MP3 Player

3 Answers


plug into computer

press reset butten

make use of the warenty that came with it

May 18, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My son's mp3/4 player (zen) just stopped working. it won't turn on at all.

Reset button - small hole to left side - use paper clip to poke it. Then make sure its charged

May 01, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

System locking up, I can't do a thing

Try taking a toothpick, and at the bottom of your mp3 player, there is the usb insert port thing, but then there is this little hole to the's the reset button. After you hit the reset button, just let it charge.

Sep 21, 2006 | Creative Labs ZEN SLEEK MP3 Player

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