Question about KitchenAid KTRS22EM Top Freezer Refrigerator

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Freezer is not cold and ice is building up on the bottom back

The freezer is not cold but it is running. there is ice build up on the bottom back of the freezer. help!

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Since this model is frost free and u are finding ice in the bottom back the problem may be due to either or both of these:

  • Low refrigerant coolant gas(freon/CF4)
  • The fan & heater *** blower assembly could have malfunctioned. To check put ur hand near the outlet of the bower outlet to feel if the fan is operational.
This may be the first things to check and post ur reply as comment for us to help find the exact problem..........................sodeep

Posted on Jun 02, 2009

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Hello Nicole,

Their are a few things that couldbe causing your refrig.troubles.

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I purchased a bottom freezer Amana refrigerator when we built our house in 1999. The produce in the vegetable drawer keeps freezing! Everything else in the fridge is fine. Why does this happen?


Usually on bottom freezer fridges, there are two vents at the bottom of the freezer compartment where the cold air goes back into the freezer (cold air enters the fridge through the vent at the top/back of the fridge.)

If the vents at the back of the fridge are covered, the cold air will settle to the bottom of the fridge after it enters, and freeze your vegetables. The problem could be caused by ice build up in the evaporator coil of the freezer section also, but this will probably warrant a checkup from a pro.

One thing that can cause ice to build up inside those vents is moist air seeping in through a faulty door gasket. A thin coat of ordinary Vaseline on the gasket surface can help it make a better seal.

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IceBoxnot getting cold


sounds like a similar problem I have, but with a top loaded freezer/refrigerator. I took the back panel of the freezer out (carefully so as not to break anything). I discovered ice covering everything; coil, defrost heater, and perhaps a defrost timer (I didn't see one). I suspect (according to what I've been able to find on the internet without having to pay for a response) that the defrost heating element and/or defrost timer are defective. I only use this 4 yr old refrigerator seasonally, so I don't mind having to manually defrost the freezer. I will try to get parts in the states when I return in the fall. This doesn't tell you how to repair the problem in entirety; but it may give you a hint and possible temporary solution. Oh, I used a hair dryer to melt all the ice covering the above noted freezer parts. My refrigerator is working just fine; however, I'm sure that it'll build up with ice once again. I'm leaving in 6 weeks, so I don't care so long as I know that I can remedy the problem for now. The article I read recommended using a volt meter tester; that I'm not familiar, it may very well allow me to determine which part is defective. The heater coil is about $25, I didn't check on the timer. Try this site: http://www.applianceaid.com/defrost_cycle.html . Good luck. Tom

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