Question about Microsoft Xbox 360 Console

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Open tray and insert disk

I will put a game or a movie in and it said open tray and insert disk. I have to do this a few times before it will play the disk.

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Try cleaning the disc head, or the laser piece. A cleaner disc can be bought at most stores, or online.

Posted on Jun 02, 2009

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I had this problem and the best thing to do is to turn it in and get it fixed. :)

Posted on Jun 02, 2009

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1 Answer

My Xbox will play dvds but not games, it keeps saying open tray... The disks are brand new so I am sure that it is not the game... what do i do?


Try restarting the xbox a few times. (Turn it off at the wall aswell) Also you could clean the disk and open and close the tray a few times (with the disk still in) and see if that works. =]

Nov 08, 2010 | Microsoft Xbox 360 Console

1 Answer

I went to put a game in the xbox to play,I waited for it to load & nothing happened.The screen said open tray.I waited & waited but nothing.I pressed the green button on the controller but the tray...


Well you may be having disk tray issues, sure hope so as compared to a burnt out lens module,try ejecting the tray fully and wiping all dust off around the grooves under the tray,one more tip is to keep a disk in the drive at all times, even when you aint playing it, you can also try giving it a gentle tap on the front pat where the disk tray is located any time you eject it or push the tray back in, come to think about it if you are fond of pushing the tray in after inserting a disc, stop cos it weakens the motor that drives the ejecting process, hope this helps...

Oct 25, 2010 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 isn't reading any discs. Games nor Movies. When i put either in the game console it tells me to open the tray because it didn't read.by the way it makes a funny noise when it tries to read the...


take out the cd. close the tray with no disk in it. let it read till it says open tray
open and close it like 3 times with tha method mentioned above with out the disk. then put the disk back in and it will probly work.
sometimes the system turns dumb and u haft to remind it to reconize when there is actally no disk.

Oct 25, 2010 | Microsoft Xbox 360 Console

1 Answer

EVERY TIME WE PUT IN A MOVIE OR A GAME, EVEN NEW, THE CONSOLE SAYS OPEN TREY AND WONT PLAY THE GAME OR MOVIE. SOMETIMES IT TAKES UP TO 20 TRIES UNTIL WE FET IT TO PLAY


Hi

You can check the Open Tray error troubleshooting tip i have put on FixYa, check the link here

Happy Gaming, please do take time to rate my solution

Regards
KreativeGeek
http://gamingbox.wordpress.com

Sep 16, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox360:play dvd or open tray instead of playing the game


This sounds like your lenses is getting dusty. Try buying a lenses cleaning disk and see if that helps. They are usually at local stores for only $10-$15. Here's a few examples.

If it stops working all together, and the lenses cleaning disk doesn't help, then you either have to send it to Microsoft to get it repaired, or get the lenses itself replaced by doing it yourself or a third part company.
Hope this helps!
-MarcusTurtle

Jul 18, 2010 | Microsoft Xbox 360 Console

1 Answer

Games wont play. Problems with Disk player


If you don't have the tools to open your 360 go to best buy or an office supply store and get a can of compressed air and blow the dust out of the dvd drive. If that doesn't work then the lens needs to be cleaned with a q-tip and alcohol. This has worked for me on numerous occasions.

Jun 01, 2009 | Microsoft Xbox 360 Console

3 Answers

My xbox says open tray when there is a disc in it


common xbox flaw mine does the same ,just keep opening and closeing the tray till it reads the disk,this can be very annoying .your dvd tray is probally on the way out

Feb 26, 2009 | Microsoft Xbox 360 Console

5 Answers

Xbox 360 Will Not Play Games....


Try opening the disk tray with the 360 off. 05a1ed9.jpg Push a paper clip into 1 of these holes in your 360. It will pop the tray out. Grab the tray pull it out all the way. Put a game in, leave it open! Then turn your 360 on see if it boots the game.
"Your Disk tray might be going bad. It might be fixable but I will have to try it out on a bad drive which iI dont have at this time."

Oct 22, 2007 | Microsoft Xbox 360 Console

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