Question about HP Officejet 7310 All-In-One Printer

1 Answer

Unable to copy from scanning bed

My HP 7310 all in one tells me to
"load original in document feeder" to copy. I want to copy from scanning bed like I use to do. I am able to scan and/or print from my pc. I also can scan from the printer. I broke the document feeder and was previously able to scan from the scanning bed just fine.

Posted by on

  • wistex Jun 02, 2009

    Where woud the switch be so I can scan from the glass?

  • wistex Jun 02, 2009

    I uninstalled and reinstalled HP but that did not correct problem.

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  • 241 Answers

There is probably a little switch that gets tripped when the document feeder is in correctly. This is preventing you from scanning from the glass.

Posted on Jun 02, 2009

  • Crap Iemael
    Crap Iemael Jun 02, 2009

    On one side of the doc feeder where it plugs into the unit.

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1 Answer

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There is no need to change the mode. When the document is loaded on the document feeder, the screen displays "DOCUMENT LOADED" and shall copy or scan this document. To copy or scan from glass, DO NOT LOAD ANY DOCUMENT IN THE FEEDER. The printer will automatically copy / scan from glass.

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I have a Epson cx11 and get a black vertical line down the middle of scans and copies


Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it

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You load the originals print side uo on the document feeder tray or print side down on the glass.
To send a single page fax you can either load the original on document feeder tray or on the glass; to send a multi-page fax you must use the document feeder tray.

The position of the paper is the same either you copy, fax or scan.
All this is clearly explained in the user's manual, that you should read and you can download from HP support pages for you printer:

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Open the document feeder and clean the scanner glass.

Feb 16, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

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I had the same problem but figured it out. Both sections of the top of the printer open and under the left side there is a separate "scanner window" that you can't see unless you open that side. lift your regular scan tray and then pull the left side up (it opens out to the left) and then left the piece that is under it. You should be able to see the thin scanner window. You can clean it with rubbing alcohol or even windex.

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1 Answer

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better u disconect ur document feeder wire connection. and than try that.

Aug 18, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

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chances are the feeder isnt feeding the paper at all, thats why you cant scan a single paper, try opening up the ADF and clean the feed rollers first, turn off the machine and gently rub the rollers again and again until you have a clean shot or surface, try this from thop to bottom rollers, please make sure though to insert uncreased paper and paper without eardogs on its leading edge, this could cause some delay upon feeding process

sometimes because it is exposed to dust, there is a tendency for the rolllers to slip, or you could be having a broken part that drives the feed rollers from your ADF.

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2 Answers

Scanner seems to jam when faxing, scanning or coppying


CLEAN THE DOCUMENT FEED ROLLERS ON TOP INSIDE DOCUMENT FEEDER CLEAN ALL ROLLERS WITH MICROFIBER CLOTH MOSITENED WITH WINDEX

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1 Answer

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Hi, When you had the doucment feed jam were you able to clean or remove any paper that might be blocking the paper to be scanned? It sounds like there is paper still in the document feeder , I would open the DF and check very closely to make sure no paper is in the way!Good Luck!

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