Question about Samsung CLP-500 Laser Printer

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Printing Blank Pages

I was getting a message to replace the black cartridge.  I let it go for a couple days and then it printed a blank page.  I replaced the black cartridge and the pages are still blank.  I hold down the "Upper Level" button for 2 seconds to get it to print a test page but that is blank as well.  Any suggestions?

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  • navinRjhnson Nov 04, 2007

    I have the exact same problem. I replaced all of the toner cartridges as well and it seemed like the old catridges still had half the toner in them.

  • Tbroker Nov 04, 2007

    Since my printer was out of warranty all I could do was to take it to an authorized service professional. They will get back to me in two weeks. I'll post their report when I receive it.

  • Tbroker Nov 06, 2007

    I took the printer in for service. They said the "Laser Unit" was bad. Needs replacing. $290.00 Bummer



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If the cartridges are original, your unit needs qualified service.

Posted on Nov 02, 2007


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