Question about Xerox Phaser 8500/DN Printer

1 Answer

Xerox phaser 8500 reports Internal Error


One of my Xerox 8500's reports an Internal Error and will not print.  Nothing more.  Can anyone advise me as how to proceed?


Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer got voted for 20 times.

  • Expert
  • 208 Answers
Re: xerox phaser 8500 reports Internal Error

I would suspect the elecrtonich module has gone bad.
Without an error tht is my best guess.

Posted on Dec 07, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

How to clear error ending in 3433

Phaser 8500/8550 Support - Xerox Support and Drivers
XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...

Jul 28, 2015 | Xerox PHASER 8550 COLOR Printer

1 Answer

My Phaser 8500 will not print and has error 08,045,43:75066 - Anyone know what this means?

The Xerox support site indicates there is a paper jam to the printer, so you should check the paper tray, front and exit cover for any jammed paper then power off and back on the printer. Have a look here:

Feb 24, 2011 | Xerox Phaser 8500/DN Printer

2 Answers

7,010.43:40975 error message for the Xerox Phaser 8500 printer.

The printhead is stuck in the tilted position. Did you have a power outage or turn it off by unpuging it? Not hard to fix but you have to tear it down and rehome everything. sometimes if you turn it off and turn it back on it will find home on itself. But rehomeing it works every time. If you dont know how to do this call a service center.

Apr 28, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox Phaser 8500 Fault 34,001.43:3113

34,001.43: An error occurred while attempting read/write access to the
Printhead calibration partition in NVRAM. The Printhead cable may be
unplugged. If you have checked all the cables and nothing is ripped then you might have to change the print head.
Part# 046K00530 You can call this company on my directory they even give you the instructions how to do it yourself. They can give you free technical support. Hope this helps.

Nov 19, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

PDF documents do not print completely on my Xerox Phaser 8500

I am having the same problem. Sometimes my Xerox Phaser 8500 prints a PDF or web page fine, and other times I get pages and pages of what looks like PostScript code. I thought I had installed the most recent printer drivers, We are using primarily Macs with OS 10.4 or 10.5. One recent change is that we connected the printer to an Airport Express using a USB cable, which is sweet when it works correctly....any ideas???

Jul 14, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Error code 19,003.48:75856

That is a print head calabration fault. 99 percent chance the print head has failed. That would require replacing hte print head.
That is a common problem on the 8500. Look for a dealer in your area if you want to repair is. Xerox will charge over $200 to show up and $750 for the print head.

Jan 29, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox phaser 8500 error 13,327.42:31555

If you have Warranty Still, CALL XEROX!!!, That error message indicates that you have a failed temprature sensor inside the print-head, 90% chance Xerox will have to replace print-head. Print head is VERY expensive to replace out of pocket ($500-800+)

Jan 23, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox phaser 8500

Most likely your driver is corrupted. I would go to and download a newer version and install a new driver.
Power off and power on your printer also.

May 15, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox 8500 Error 07,101.43:20955

That has to do with the process drive gear box. May be mis timed or a gear broken.

Apr 11, 2008 | Xerox Phaser 8500/DN Printer

2 Answers

Xerox Phaser 8400

There is a flag sensor on the registration assembly that is possibly broken.

Sep 07, 2007 | Xerox Phaser 8500/DN Printer

Not finding what you are looking for?
Xerox Phaser  8500/DN Printer Logo

Related Topics:

197 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts


Level 1 Expert

185 Answers


Level 2 Expert

110 Answers

Patrick Carmichael...
Patrick Carmichael...

Level 2 Expert

107 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides