Question about LaCie D2 Extreme 300 GB Hard Drive

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Says 106.3 gb used but there isn't anything to throw away on the drive. How do I restore it to its original capacity?

General info on Lacie external hard drive says that 106.3 GB used on disk but there is nothing visible for me to throw away or delete. How can I restore the hard drive back to its original capacity

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  • pickmynose May 11, 2010

    Maybe the files are hidden?

    Go into the drive folder:

    Tools > Folder options> View > Show hidden files and folders

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Backup your files to another drive, repartition and format the external using disk manager.

Posted on Jun 02, 2009

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1 Answer

LaCie 2big Triple - I replaced one drive, but capacity is wrong


Most likely the problem you are encountering is due to the RAID mode the device is set in. Most RAID arrays utilize multiple drives of the same size, or with drives of differing size, they just use a portion of the largest that matches the smallest drive. When the device rebuilt the array it partitioned off a portion of the 4tb drive of the same size as the existing 500gb drive. If you want to use full capacity of both drives you would need to use JBOD mode, which just strings the disks together into a storage pool using all available space. This won't offer the data redundancy of RAID1 or speed boost of RAID0, but should allow using full space.

Backup any vital data before doing anything, then look for a switch on the back. Rather than RAID0 or 1 the options may be labelled Safe or Fast, but JBOD is usually still labelled JBOD, or sometimes Big. You can try just flipping the switch to JBOD and seeing if it rebuilds to use all space. If that doesn't work you may need to remove the 4tb drive, connect it to a different system and erase it to get rid of the 500gb partition, then with the Lacie set to JBOD reinstall the 4tb drive so it will add its full size to the array.

The safest option though would be to buy another 4tb drive, backup all data and install both 4tb drives with the device set to RAID1/Safe. You would only get 4tb of total storage, but it would mirror the data on both drives so if one fails the other will still have your data. With JBOD you won't have any auto-backup. If a drive fails the data on it will be lost.

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1 Answer

I have the Lacie Minidisk Ethernet 500 GB that contains all my house PC backup. I both an USB Minidisk Lacie (1 GB) in order to use MySafe feature but it never worked.


Hello Elio,

Use MySafe to back up the files stored on the Ethernet Disk mini Home to an attached USB storage device. This way, if files on the Ethernet Disk mini are damaged or accidentally deleted, you can restore them to their original locations.
There are three main steps to using MySafe,Connecting an external USB hard drive,Backing up files to the external USB hard drive,Restoring files to the Ethernet Disk mini (if necessary)
Before you can back up files, you need to connect a hard drive to your Ethernet Disk mini via the USB port on the back. Use a hard drive that is USB 2.0 compatible.
While connecting an external hard drive make sure your Ethernet Disk mini is turned on and connected to your network.Turn on the external USB hard drive.Connect the external hard drive's USB cable to the USB port on the back of the Ethernet Disk mini, just like you would connect the external hard drive to your computer.Confirm that the drive is properly connected. Log in and click on the Administer HipServ link. Click on USB External Storage under System.
To back up files, navigate to the file or folder you want to back up to the external hard drive and click on the disk icon in the "Backup" column of the file list.When you back up files to MySafe, the Ethernet Disk mini duplicates the file path in MySafe so that everything you back up is organized in MySafe just as in its original location. So, if you copy a file from MyLibrary, a MyLibrary folder will appear in MySafe, with all folders leading to the backed up file.

Always click the Safely Remove Drive button on the USB External Storage before unplugging your MySafe external hard drive. Wait for the interface to change and for the Use Drive button to appear before disconnecting the USB cable from the Ethernet Disk mini. Failure to safely remove your external hard drive before disconnecting the USB cable can cause data loss and/or damage the drive. Always use the Safely Remove Drive feature when disconnecting an external hard drive.

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1 Answer

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In this case try some data recovery program to see if it can help rescue your data on your external.

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go in to add new hardware in control panel and run external drive ere from there use disc if u have one or go to vendor's support page and download driver's from there

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you'll find that the external chassis is buggered, get a new one and put the hdd in the chassis and see if your info is still there, but it should still be there...

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Lacie drive makes popping noise, goes offline, corrupts files


I'm afraid your hard drive is cactus. The popping noise is most likely the read head hitting the cylinder. This is causing more and more physical damage to the PC as it attempts to read the files. You will most likely need to consult the supplier of the equipment for a warranty replacement, or go through the vendor. If the drive is out of warranty I suggest buying a new one and throwing the old away.

There is no way to recover a drive that is physically colliding the head with one of the drive plattes.

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1 Answer

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Simplest solution: back up the data on the drive and repartition it (which will wipe it). Otherwise it sounds like it could be a problem with the file tree or structure of the drive, the configuration files could be corrupt, some program could have stored temporary files in a hidden place that cannot be deleted without making the program delete them, etc. If you are on a mac, spotlight Disk Utility and use it to repartition. If you are on a PC use the search thing from the start menu and find a program called disk management (or something similar to that, you'll know it when you see it.) external drives are annoying. i kick mine into the wall periodically for good measure.

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