Question about Sharp BDHP20U Blu-Ray Player

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New Sharp BD-HP16U won't play Blu Ray Discs

It plays regular DVD's, but when I put in a newly rented Blu Ray dis (The Day the Earth Stood Still and Casino Royale), the menu screen comes on the TV, but when I press PLAY on the remote or on the player itself, nothing happens. Can't get it to play. Sharp BDHP16U Blu-Ray Player does not play the blu ray movie "The Lake Cabin" It says the disk is loaded but does not get to a menu or start playing. If I press the play button it says can't operate. I did update the firmware and was then able to play Bride Wars however The Lake Cabin still does not play. Bride Wars did take about 3-4 minutes to load. Any Help would be appreciated. Thanks, Davce

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  • Anonymous Mar 26, 2014

    Error says firmware needs to be updated

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  • 4 Answers

You need to force the player to the the Top Menu of the disc.
The way to do this is: load disc, wait until it says "Reading Completed" (about 1 minute).

Wait for the PLAY icon ">" to show in the upper right corner (this may take up to 30-40 secs).

Once you see the ">" Hit the STOP button on the remote to get to the player's splash screen.

From the Sharp splash screen Hit the "Top Menu/Title List" button on the remote and wait for the circulating dots and then the disc menu appears.
Play the movie from the menu and you should be good to go.

~JC

Posted on Sep 16, 2009

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