Question about CyberLink SW- DVD Software Power DVD (SWPOWERDVD) DVD Drive

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Problems with cyberlink power dvd player in laptop

Hi, my Dell Inspiron 6000 laptop (Windows XP), has cyberlink power dvd installed.  Usually, it works just fine, but recently, it will not play certain dvds.  Others, it plays just fine.  One dvd was completely new and had played for me one night, the next day, it would not.  Other dvds which I have watched before, will not play.  The cyberlink screen comes up, but instead of giving me all the options, restart, resume, title, menu, it leaves those blank, whereas the eject and exit and help sections are able to be accessed.  Some will just not play, very frustrating!  Any tips?  Nothing has been changed system wise, it just suddenly happened and seems more like a fault in the drive than in the laptop itself. help!!!

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Re: problems with cyberlink power dvd player in laptop

Please give ,me a cd key for cyberlink power dvd

Posted on Apr 02, 2008

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Re: problems with cyberlink power dvd player in laptop

Hi dear
it ofen happen at some doesnt play dvd when u use duplicate or pirated dvd disk.........
1 st use a good quality disk of dvd ,,,,,,,,,,,,,,,,,,,,
if problem remail same then imidately contact ur dealer(shop) & replase u r dvd drive............

some time it also happen due to problem in dvd drive.......

dont forget to tell me u r problem solved or not
best regards & best of luck..  

Posted on Oct 27, 2007

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I have dell inspiron 6000 my combo drive is not recognizing dvd format movies although it is supporting cd formate

Hi Fazi1814,

If you're issue is that the dvd drive could not read the cd at all then you might want to try deleting upper and lower filters from registry editor. This files from windows sometimes cause an issue to your drive/
Here are the steps on how to locate and delete them:

1. Open Registry Editor - go to Start then type regedit on start search box then enter
If you get any notification just click continue
2. Once window is open, Look for the following subkey:
To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. On the right pane, select upper and lower filter, right click then delete.
4. Click Yes when prompted
5. Exit registry editor and restart the computer

If your issue is that the drive reads the disk but it does not play the movie. This could be an issue with the movie format. Not all movie format can be played by the windows media player. In this case you need to have either of the following: (but I suggest you get both)

1. K-Lite Codec Pack 7.10 (Full) (to be able to read almost all types of movie and music format)
2. VLC Media Player 1.1.8 (can read any kind of format without installing any codec but still recommended to have codecs installed)

You can try downloading this two software from

Hope this works!

Thank you for using Fixya,


Apr 05, 2011 | Dell Inspiron 6000 8x DVD/CDRW Combo Drive...

1 Answer


Windows XP requires you to install a separate MPEG2 decoder. This mean that you need a program like Cyberlink's PowerDVD or Intervideo's WinDVD. All laptops would have come with this, and and DVD drive also comes with this software.

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1 Answer

My dell inspiron 6000 keeps logging off

update the system bios from
check the power plan settings..
clean the vent from comnpressed air can or vacume cleaner
if still does not resolve the issue replace the heatsink & fan assembly.

Mar 15, 2010 | Dell Inspiron 6000 8x DVD/CDRW Combo Drive...

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My inspiron 6000 dvd makes a clicking noise. I am

Your DvD player lens could be dirty, try to buy Cd/DvD cleaner, this could fix your problem.

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Mar 03, 2009 | CyberLink SW- DVD Software Power DVD...

2 Answers

Movie audio 'flutters/warbles'

Might be that cyberlink is the problem or the codec it uses. I would also recommend using VLC, and see if it has issues.

I like VLC, it will pretty much play any media file, and I do mean any media file. If window media player can not play a file, VLC should. And the best part, its free.

If its your codec, I prefer SLD Codec.

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