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Dell laser printer m5200: 922 service fuser error how to solve this error?

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  • jimmyd62 Feb 23, 2009

    I have a Dell M5200 Printer and am getting a 922 service fuser error. This happened after I installed a new fuser unit.

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The fuser is not warming up replace fuser.

Thanks J

Posted on Jan 19, 2008

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2 Answers

What does the 922.02 service fuser error mean? Will not print,


It means the fuser (roller than heats the toner to the page) has a problem, most like needs to be removed and cleaned or replace.

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The printer display says "Open Heat Error". What is this and what causes it?


I'm not real sure but I do know the the fuser area contains heat sensors. If the fuser temp is higher than it should be, you will get over-temp errors.

Get the printer serviced. It very well could be a motherboard failure or a fuser control card.

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Dell printer will not print. Receiving message: fuser error


Fuser error usually means that the heater element has blown, or is not functioning properly.
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925 service fuser error


A 925 Fuser Error indicates that the wrong fuser lamp or the incorrect fuser assembly is installed.
  1. If this error appears shortly after the fuser unit in the printer is replaced, put the old fuser unit back in.
    If the error message goes away with the old fuser unit, please check that the new fuser unit is the correct one for this printer model.
  2. If the printer has not recently had its fuser replaced, plug the printer directly into a wall outlet. Surge protectors and power strips can sometimes regulate the voltage to a fault for the printer. If the printer is already on a wall outlet, plugging the printer into a different outlet may solve the problem. Keep in mind that there is no need to have the printer connected to a computer during testing for a fuser error as any pages to test the functionality of the printer can be processed internally.
  3. If you have tried the printer on other wall outlets and the 925 Fuser Error still appears, the printer will require service to clear the message.

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I would if it will print I would try a laser printer cleaning kit canbe found at any office supply like office max or staples

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Some suggestions:
  • Turn the printer off for 20 minutes and allow the fuser to cool (this may resolve high temperature fuser errors).
  • Re-seat the cooled fuser assembly (this may resolve other non-temperature related fuser errors).
  • If the printer is plugged into a power strip or surge protector, plug it directly into a wall socket or different circuit (this may resolve errors caused by an inadequate supply of electricity).
  • Try a different power cord (the current power cord may be damaged).
If still a problem, your fuser is faulty and needs to be replaced (typically not a user-serviceable item) by service. Hope this helps.

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Hey, if your Dell 2335DN has a fuser error or low heat error first try cycling the power (powering off and back on the machine). If this doesn't fix it, you should replace the fuser (part# KW449). Here is a video showing how to replace it and where you can purchase one. Good luck!">

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Check for damage to the fuser located right were the paper exits. damaged fuser can cause lines

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I had same problem and called Dell- The 010 errors are all related to the fuser (the thing at the top rear of the 3100) All they had me do was open the rear top cover, pull the outer blue clips and "unplug" or remove and reinstall the fuser. That cleared the error.

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Fuser issues - if problem is reoccuring then you are looking at more expense, are all vents free of obstructions (folders leaning on machine sides/rear) is machine being flogged, is power supply consistent, maybe even fuser bought was faulty, many options, try doing a warranty claim on fuser or replace again, even better get another printer, welcome to our throw away world!

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