Question about Brother MFC 9700 All-In-One Laser Printer

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It has plenty of ink and the drum is good but it stopped printing

The copier has toner and the drum is good but it stopped printing. when I press 'copy' it sends through a blank page

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  • 86 Answers

All blank pages could either mean: On the scanner side: * Mechanical error, you'll need to perform service on it to reanimate it again. * You can check if it is on the scanner side by printing a test page on the printer. If it prints fine, the problem is in the scanning process.
On the printer side: * Dirty connectors between toner/drum unit and machine. Remove the toner/drum package and clean the metallic cylinders on the left and right side of the toner/drum unit, then reinsert package into machine. * Bad toner and/or drum unit. Replace should solve it. * Mechanical error, you'll need to perform service on it to reanimate it again. * You can check if it is on the printer side by either scanning to a connected PC or sending a fax to someone. If the scanned/faxed page looks fine on the pc/fax that receives the fax, the problem is in the printing process.

Posted on Jun 02, 2009

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Posted on Jan 02, 2017

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Magenta toner spots pages


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Print out about 10 blank (all white) sheets and see if the spots clean off.

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Check to see if the toner is Dell type brand, if not try installing Dell brand and run 10 blank copies then run color test print using menu key.
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do half test page test find any image created on catridge drum, if no image found then
Check laser scanner assembly shutter fully operating or not while catride access unit closed, if unable to check, remove the shutter from laser scanner assm
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If image on drum no print on paper, check transfer roller, contacts, if dirty replace T.roller, no result replace Power supply board..

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The printer runs properly but will not print; A blank page cycles


It is not the toner. There are 2 things you can try yourself, anything else requires service. First try opeing and closing the right hand side door. Try this several times if necessary. There are contacts in this door that sometimes don't make contact and opening/closing the door will sometimes resolve blank copies. The other thing you can try is remove the toner then pull out and reseat the drum unit. Here again there are contacts that need to be made that can cause blank copies.
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If you have changed the drum and toner, then check the fuser unit. The teflon coating on fuser film could be worn.

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Dec 16, 2008 | Brother MFC-8460N All-In-One Printer

1 Answer

Print problems with brother MFC-8860DN


Replace the drum. The drum is failing.
When you replace the drum open the front door of the machine where thr drum and toner is.
Hit the clear/back button. Press 1
That resets the drum count after you replaced the unit.

Good luck!

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Printing and copying almost blank pages


Ussally drum/toner would fix, will not be fuser, I would suspect Hi voltage board or laser unit, In australia these machines carry a 2 year return to base warranty.

Try reseting the drum counter, this also resets Bias voltage, might be your problem. open front cover with power on and press set, arrow to change drom and select yes.

Otherwise it would be a high voltage board problem, possibility alsoexist that it could be laser unit

Check status page for "71" errors, menu * 2 8 6 4 very very fast, machine will beep "maintence displays" then 77 to print out status page, 99 to return to normal.

Nov 26, 2007 | Brother MFC-8440 All-In-One Laser Printer

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hi im jules_09.try checking the transfer roller or the drum charge roller or charge wire both of this unit are responsible for blank copy.either there id a current leak on those parts or your drum and transfer power pack is deffective.is the opc drum not expose to light morethan 8minutes?just check the transfer unit then the drum charge wire or roller

Nov 05, 2007 | Sharp AR-M455N Copier

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Can not receive faxes or blank pages com thru!


Can you make a copy and get a good print? Does the blank pages come from different people? If you still get a blank from making a copy, then try a different toner and or drum unit. Hopefully it is still under warranty.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

Aug 01, 2007 | Brother IntelliFax-2820 Laser Fax

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