Question about Brother MFC 9700 All-In-One Laser Printer
The copier has toner and the drum is good but it stopped printing. when I press 'copy' it sends through a blank page
All blank pages could either mean:
On the scanner side:
* Mechanical error, you'll need to perform service on it to reanimate it again.
* You can check if it is on the scanner side by printing a test page on the printer. If it prints fine, the problem is in the scanning process.
On the printer side: * Dirty connectors between toner/drum unit and machine. Remove the toner/drum package and clean the metallic cylinders on the left and right side of the toner/drum unit, then reinsert package into machine. * Bad toner and/or drum unit. Replace should solve it. * Mechanical error, you'll need to perform service on it to reanimate it again. * You can check if it is on the printer side by either scanning to a connected PC or sending a fax to someone. If the scanned/faxed page looks fine on the pc/fax that receives the fax, the problem is in the printing process.
Posted on Jun 02, 2009
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Posted on Jan 02, 2017
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