Question about Maytag Neptune MDE5500AY Electric Dryer
Heats ok but drum won't turn
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Posted on Jan 02, 2017
Provided you only have 2 wires to cap ,it does not matter which wire you put on terminals, as they are both common.
Assuming you got the right value cap, 8uf I think, and it still does not go, check for live and neutral to motor, if supply o/k then you probably have faulty motor.
If no power there check for bad or broken connection.
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Posted on Dec 15, 2008
i am sending you all the possibilities for your problem, check either of these causes ----and than let me know if it is solved----
Power from the house
Check to see whether there's power getting to the dryer. Is it plugged in? Check for blown fuses or tripped circuit breakers--your dryer uses two fuses or circuit breakers. The dryer could tumble but not heat if only one of the two fuses is blown. If you have circuit breakers, one of the two circuit breakers can trip, even if the two for the dryer are connected.
Often a dryer heating element burns out, but doesn't trip the circuit breaker or blow a fuse. The heating element is simply a long coil of special wire. You can check it for continuity with an ohm meter. No continuity means the element is bad and you need to replace it--electric heating elements aren't repairable.
On many dryers, there's a thermal fuse mounted to the exhaust duct inside the back cover panel. The fuse--which is about an inch long--is usually embedded in black resin and mounted in a white plastic housing. If the fuse has blown, you need to replace it. (You can't re-set it.)
A common problem is for the main wiring connection from the house, at the dryer, to burn and break its connection. Because the dryer can still tumble with partial power, the connection may be only partially defective. You may need to replace both the power cord to the dryer and the terminal block inside the dryer that the wire is attached to.
Posted on Dec 26, 2008
I am diagnosing a similar problem in my dryer. Mine is a MDG4000BWW but the part catalog looks almost exactly the same. If you haven't done so already, make sure your vent pipe is clear. Since the air flow carries away the combustion gasses, there are safety switches to shut off the gas if the vent is blocked. If the vent is clear, take off the front cover by unscrewing the four screws that hold the door and door stops. The front panel should tilt forward and come free. The gas control is pretty straightforward. There is an ignitor that heats up and glows yellow. On my machine it is on the left hand side of the burner and is very obvious. If the ignitor does not heat up, that is probably the problem. You can confirm that the ignitor is getting electricity with a voltmeter. If you don't have one try the other heat ranges on the dial. It is unlikely that all the control positions would go bad at once, so if none of them make the ignitor work I'd recommend replacing it. If the ignitor works then a solenoid (electric control valve) should open and allow gas to flow into the burner. If the ignitor goes off without the burner starting, then the primary solenoid needs to the replaced. If the burner lights but does not stay on, then there are two potential problems. There is a flame sensor that detects the fact that the burner is on and sends a signal to a second solenoid to keep the gas on. It may be hard to tell which is the problem without a meter. My bet would be the solenoid. If the gas comes on properly and stays on for more than a minute or so, but then goes off and does not come back on I think you have a thermostat problem. There are two (on my machine) one to prevent overheating and one that cycles that gas on and off to maintain temperature. The high limit thermostat is to prevent fire if the cycle thermostat fails. All the parts are available online and range from about $16.00 to $35.00. Hope this helps - good luck
Posted on Jul 06, 2009
You need to check the drum belt. With dryer empty, reach in and give it a spin. If the belt is good, it will stop in 1/2 turn or less when released. If the belt broke, it will spin almost a full turn.
Posted on Oct 25, 2009
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