Question about HP Pavilion dv9000z Notebook

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HP DV9000 Wireless Card Not Working

I own a new HP DV9000 Laptop Computer with a 17" monitor. I have not had any problems with it since I purchased it several months ago. Well today when I turned it on it started without any problems except one the Wireless connection never came online. I did several restarts I flipped the wireless switch several times still nothing. if I plug it directly into the DSL Modem the internet works fine but the Wireless capabilities are non existant. can anyone tell me what I can do to try and fix this issue my computer worked fine one day and then i turned it on and my wireless internet did not turn over the light stayed orange and did not turn blue to show that it is connected to the internet

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  • westernfbp75 Jun 02, 2009

    i am trying to log on to the internet i took the computer to my school and had the computer guy their look at it and he said somehow the wireless card is not connected or downloaded onto my computer now and we do not know how because the day before the computer worked great till i shut it off idk what to do if i need to buy a new wireless card or if i jsut need to somehow re install it

  • pickmynose May 11, 2010

    What I dont get is how can it not be connected, did you accidentally bumped it?

    this is a long shot, but try this maybe it might just not see your wifi

    Start > Network > Network and Sharing Center > Manage Wireless Network
    > Highlight your Wireless connection ( Select Remove) > Add >
    Then go through the process of finding your wireless connection


  • pickmynose May 11, 2010

    Your laptop can find wifi spots or not?

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This is not a solution, but it isn't helpless info either like "push the button all the way".. the thing with our laptops (dv9000) it's that our chipset, nVidia, it is often too hot for the motherboard, that makes something melt in it or something and stop working, unless you can get it fixed before everything else stop working you should get that fixed PRONTO. it's around $150,00 or call tech support cause i was told that some of this problems are being fixed by HP dependig on the purchase date .. right now i'm using a wireless internet d-link pendrive. try to get that fixed cause next thing it's going to stop working it's goig to be the entire motherboard.. and we don't want that to happen.. right?

Posted on Aug 31, 2009

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Did the wireless icon from your machine light up? If no, you need to re-install your wi-fi driver. If you have the cds with you, re-install the driver then switched on your wi-fi. If you dnt have the cds, try checking on the HP site and look for the wi-fi driver.

Posted on Jun 02, 2009

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I have been having the same problem. I reseated the wireless card after testing it on a different computer and that didnt work. So, i turned to the drivers. It ended up being the wirless assistant software being updated with a bad update. So, to fix it you have to go in and delete the wireless assistant software file completely. Then go to recovery and reinstall with the factory wireless assistant software. That should fix it.

Posted on Mar 03, 2010

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This is jeffyeeusa again,
I think I'm going to have to side with wormy pro on this matter. I still had the same issue with my laptop the next day. I called hp and they verified that this is an issue affecting similar laptops. They will replace that motherboard and if you are not within warranty like me, it will cost you around $260 to replace. I have to bite the bullet because I depend on my laptop. You should be alright since you just purchased yours.
JY

Posted on Sep 02, 2009

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I also own an hp dv9000 laptop. I had a similar problem today.When I started up the laptop, the wireless on/off switch remained amber colored.The "wireless connection 2 status" icon and the "wireless assistant" icon had disappeared from the windows tray(bottom right). And worst of all, I lost the connection to the internet.

So here is what I tried....
I opened the> control panel. When I tried to open the >hp wireless assistant, it would not open (which I thought was strange).I tried restarting the computer, still nothing. Using my other computer, I went to hp's site, downloaded the hp wireless assistant software and reinstalled it on my hp laptop(lwhich is running Windows XP professional, sp3). Still no luck.

however....

When I shut down both computers, removed the router's power and then the modem's power and restarted them in the reverse order, th e blue light reappeared, the wireless connection 2 status reappeared in the tray, I can open up the wireless assistant in the control panel, and most importantly I can connect to the internet again!

I'm not sure if I'll encounter the same problem again. I also do not understand why shutting down the network and restarting it solved the problem.

Hope this works for you.

Posted on Aug 31, 2009

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I was on line with hp tech for 1 hr last night to try to resolve my wireless problem. I have an hp dv9000. He did tell me that there was a recall, however the recall program was over in 2/09. Naturally, my computer's wireless malfunctioned last week. He told me that hp posted a recall on their web site ( I guess I should have checked their web site every day the way I check my email !). HP did not notify consumers about this because I was told that not every dv9000 malfunctions.I have not had any problems with this computer thus far.Should I install a new wireless card? I tried updating the BIOS according to the technician, but that did not work.

Posted on Jun 27, 2009

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I have the exact same issue with my laptop that is out of warranty.

here are some things i tried before phoning(none worked):
- flashing bios
- reformated from partition
- reformated from windows disc
- installed driver to multiple locations
- installed similar driver
- hp wireless assistant installed properly but wont load

I just phoned hp and they actually are going to 'try' to fix my problem for free. they sent me a pre-paid ups box that will be shipped to them directly.

I would suggest that anyone who has this problem phones hp tech support. This is a known issue for many models.

If anyone has anymore questions, please feel free to contact me,

Justin Caron
www.justincaron.com

Posted on Jun 07, 2009

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Posted on Jan 02, 2017

jamielwright
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SOURCE: HP DV9000 Wireless Card Not Working

You may need to reinstall the drivers for the wireless card or repair the connection in the control panel under network connections.

Posted on Jun 01, 2009

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