Question about SanDisk Sansa Fuze MP3 Player

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The screen is frozen and I cannot play music and i cannot find the reset button

My sansa fuze screen froze and i cannot reset it. it will not play any music and the screen in frozen.

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If your Sansa Fuze MP3 player becomes frozen or unresponsive, you may need to reset the unit.
To do so, simply slide and hold the Power button on the side of the unit. Hold it for about 10 seconds and the player should reset.
If this does not work, I recommend plugging the device into a computer, or charger.

Posted on Jun 02, 2009

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Posted on Jan 02, 2017

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Did you try to reset the player? You do this by sliding and holding the power button on the side for about 15-20 seconds. I have a Sansa Clip which resets in the same way. Best of luck!

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ok plug it in the computer then download a new sansa program

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let the battery die. hook it up via usb and reflash it using sansa firmware updater. it will erase everyting but at least it will start working again.

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