Question about HP Pavilion dv7-1130us laptop

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HP Pavilion Laptop shutsdown randomly, need help.

Hi, my HP Pavilion Dv7 1130us laptop has started shutting down on its own lately. It happens at completely random times, and I am unsure what the problem is. I know there is a error occurring, though, because there is a error popup that shows when I turn my laptop back on. Here is what the error is:

BCCode : 40000080 BCP1 : 8A57DAD0 BCP2 : 89FF6F30 BCP3 : 8A234F44
BCP4 : 00000001 OSVer : 5_1_2600 SP : 3_0 Product : 768_1

I am hoping that someone will be able to read that and make sense of what is causing the problem. This never happened for a while, and I havnt really done anything drastic with my computer lately. Any recommendations? Thanks!

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  • pickmynose May 11, 2010

    Did you update your virus protection? And update your HP with Windows update.

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This looks like a bad memory stick. That looks like a memory address where the error occurs. Keep track of the messages you get and see if they are similar. If it's a memory address you may run the computer for quite some time or a short time till you use enough system resourses to fill up the ram to that bad address then it will die. The confusing part is it shows the program or device that was loaded into ram that failed and sometimes you think it's that program or device rather than the ram that caused it. In this example it shows possibly 4 addresses. 40000080 8A57DAD0 89FF6F30 8A234F44
Three of those are pretty close together. If you see more that start with 8A or 8B I'm maybe right.

Posted on Jun 02, 2009

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