Question about Panasonic DMR-EH50 DVD Recorder

2 Answers

Panasonic DVR, loss of TV Guide on-screen program listings

I have a Panasonic DMR-EH50 digital video recorder, fed by an (analog) cable TV (via coax cable - no cable TV "set-top" box). Source is Comcast Cable, in Seattle, WA. For a couple of years, all was well. Then, back in November, suddenly the TV Guide program listings stopped appearing (these program listings are a feature of the DVR, and make recording convenient; the data is piggybacked on a local channel, or so I've been told).  At first, I thought this was one of the occasional reset annoyances (every few months, I'd turn on the DVR, to see the "setup" screen, and I'd have to go through some of the setup again - a pain in the ****, but not a showstopper; I was always able to make things start working again). This time, I tried switching zip codes, leaving it all off for 48 hours, etc., to no avail. I resigned myself to calling Panasonic Support. Sigh. I called and spoke with a support person there, and explained what had happened. She immediately told me that it was because of the upcoming digital TV switchover. Hmmmm. I told her I was skeptical. She insisted, and told me to sign up for the government coupons, go buy a DTV converter box, and run the incoming signal through that. I protested that we had cable TV, and that my local cable TV supplier was running ads (incessantly) blithely saying that their subscribers would not have to do anything, they were all set for the upcoming DTV conversion. She said, no, that the TV Guide listings were carried on a channel that I was receiving (yes, that was what I had heard - on my local PBS channel), but that (as she put it) "the part of the signal with the TV Guide data was already being fed in digital format", and that in order for my DVR to display the TV Guide data, I would need a DTV converter box. I told the Panasonic support woman that as I understood it, the cable signal was already converted to analog, so whatever was coming over that coax cable was nothing but analog -- and that this was in November 2008, and the digital switchover wasn't going to happen until February 2009. I confessed I was skeptical and asked if she was sure. She sighed and said she answered this same question hundreds of times every day, and yes she was sure. She said to go online and get the government coupon, then go buy a DTV converter, and all would be restored. OK, I said (still skeptical).  I went online and ordered the coupons. According to the coupon website, I wouldn't get my coupons for another month. OK, I grumbled, I'll be patient (this was before they just ran out of them).  A few days later, I came across an online forum with some details on how to do a deeper reset of this unit (hold down the power button, wait, repeat). I figured I might as well give that a try, since my coupons wouldn't be coming for a few more weeks.  I went through the reset procedure, and let the DVR off for 24 hours. Next time I turned it on....to my surprise, the TVGuide listings were there! Well, they were there but only extended out for about 3 days. No problem, I thought, it just needs more time to download the listings for the rest of the week, right? I turned the DVR and left it off overnight. Next day, I looked and the listings had not changed - I only had about 2 days of program listings, nothing past that. I left it off again, but no more listings downloaded. OK, I figured I'd try the deep reset again and just let it sit for a few days and download more. But no dice: after a deep reset and 2 days inactive, there were no TVGuide listings at all. I've tried it a couple more times since, and still receive nothing. Hmmm.  I'm still able to watch TV with the signal coming in via cable TV through the DVR and then into the TV. I can even record on the DVR -- the TV signal is still there and still good -- I just get no TV Guide programming info. I checked with the Macrovision website (they supply the TV Guide programming feed), and they claim that the TV Guide signal should be live and available in my area (based on my zip code and cable TV provider).  OK, so my coupons arrived. I went to a local big-box electronics store and picked up a basic digital TV converter box (a Channel Master D2A). I tried running the cable TV coax cable feed into that (then into the DVR, then into the TV). Nothing - not even a basic TV signal (the DT box appears to be expecting a signal from an antenna). I returned the ChannelMaster converter box. OK, so here are my questions....  1. Was the Panasonic technician telling me the truth? That is, that in order to get the TV Guide feed in the DVR, and do I really need a DTV converter box? This still sounds like she was blowing smoke, but I'm willing to give it another try (although it would be with a different converter box).  1A. If so, how should the hookup go? I have a coax cable coming in from the wall. We have never had a cable TV "set-top box" (and don't want one). Should it go like this:  coax cable -> DTV converter box -> coax cable -> Panasonic DVR -> component video plugs -> TV set.  2. If a DTV converter box *is* needed, can anyone recommend a good model (or if not a specific model, exactly what I should look for in the box)?  Sheesh, this stuff should not be such a PITA to get right... Thanks for any guidance. June 1st,2009 Noblesville, Indiana... We have two Panasonic DMR-EH50 DVD recorders... And are experiencing the same problem. One is hooked up to a brand new digital TV, on an analog antenna, and the second is hooked up to an old analog tv and analog antenna, with two converter boxes on it, so I can watch and record shows at the same time like I used to before the convertor box fiasco. We have not been receiving any listings at all as of a week ago....But had been getting partial listing since about October 2008. when it all went blank..no listings...I thought it might of had something to do with the New phones, and computers having tv's in them now, or the huge windows8 update that happened last week on Tuesday I think. So we were expecting to have something show up by now,... but nothing. I even tried unpluging my DMR, and letting it set (computer reboot we were told) for a couple of minutes, and I waited even for 10 minutes. we were told to do this (before digital tv was even an egg, or even spoke of..) when we were having programing/listing problems, when we first prchased them several years ago. But that hasn't worked to get the listings back this time. So we are in the same boat here, and still have nothing on the display for listings. We haven't tried the deep reset, that was spoke of on here. But it doesn't sound like a real fix so far. Thanks for any updates you have on this problem. Skeeter

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Hi,

I had the TVGUIDE listing through my GE TV and it came across with a notice that they would no longer be putting out the listings. That was last year and the listing never showed up again. Your DVR may be recording digitally but if you can see it on a analog tv, it is using a analog turner and you will need a converter box to record once everything goes digital.

Most of the digital converter boxes come with a guide built in. I have the Magnavox and the Zenith and they work fine. You will need two converter boxes, one for the DVR and one for the tv, if you want to watch the tv and record a different show at the same time.

I would hook them up by splitting the antenna wire to the tv and the DVR. Then I would use the RCA plugs to connect the DVR to the TV and use the Input setting on the TV when I want to watch the DVR. You will have to set the converter box to the channel that is playing the program you want. The DVR will be set to channel 3 or 4 (whatever channel the converter box is set on to broadcast on) to record on, not the broadcast channel. Make sure the power saver on the converter box is set to off or the converter box will turn off after a couple hours and you will get no picture for the dvr to record on.

The digital signal is being sent over the air usually over UHF channels. It sent digitally but will be picked up by your antenna in the same way it picks up the analog signal thus there is no difference. There is no such thing as a digital antenna, thus a antenna from a Home Depot will work fine. I needed a outdoor antenna but the picture quality is the same as cable. Just make sure the antenna can pick up UHF and VHF signals.

Hope it helps!

Posted on Jun 02, 2009

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Anyone else have an update on this?

I am having the same problem.

I have basic cable (no cable box), and I noticed around July 1st (2 weeks after the conversion of analog to digital) that I lost by TVGOS listings.

I have one of the "coupon" converter boxes. I tried plugging my cable into the IN, and the OUT into my TV but after a channel search the box cannot find any channels. My guess is that these boxes are only designed for antenna TV.

Posted on Jul 06, 2009

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Posted on Jan 02, 2017

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SOURCE: Panasonic DVR, loss of TV Guide on-screen program listings

There is no data feed in Seattle. There is no solution until June.

I just got off the phone with a woman at KCTS (Channel 9-PBS Affiliate). KCTS had the contract with Macrovision. They lost it to KIRO (Channel 7) with the digital transition. As the digital transition did not occur, KIRO's contract did not kick in, but KCTS's stopped.

No one in Seattle has picked this up.

I called KIRO's consumer line to report a problem with the service. You might want to as well to lobby them to do something before June (when, the woman at KCTS believes, the transition will occur and KIRO's contract will kick in and we'll get our guide back).

Best of luck.

Posted on Mar 20, 2009

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SOURCE: Panasonic DVR, loss of TV Guide on-screen program listings

My TV Guide On Screen (TVGOS) has not worked since June of 2009 it is almost November 2009 I have called Panasonic, Rovi, Comcast. Each points their finger at the other, and nothing gets fixed. If you have the same problems PLEASE contact Michale Finney of ABC news.com 7 on your side. If he hears from enough people He will get the transmissions fixed. copy and paste the URL below to reach him.
http://abclocal.go.com/kgo/feature?section=news/7_on_your_side&id=5814629

Posted on Oct 29, 2009

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1 Answer

Im trying to connect my unit to my tv to record shows and i having trouble doing so please help i am hooking it up wrong


For OTA or CATV signals, you need to daisy chain the coax from the source (antenna for OTA) to the coax input on DVD recorder and then the coax out to the coax input of the TV. If you have a set-top cable box with an incoming CATV signal, it should be connected between the DVD recorder and the TV.

The unit can tune in and record 480i (SD) ATSC (OTA digital), NTSC (OTA analog), analog CATV and digital CATV channels.

A satellite receiver or a non-CATV cable box should get the incoming signal first and then have their composite video output (A/V) connected to the DVD recorder composite video input and then their coax (RF) output (if present) gets connected to the TV. For these, you would record from the IN1 or IN2 (press Select Input) instead of selecting a channel. Then connect the composite video out on the recorder to the TV's composite video in.

Digital signals are either enough to tune in or give no signal. So check that your antenna is correctly oriented for OTA.

Separately, you can connect the video signal when playing DVDs via composite (good signal) out and component out (better signal) out to the TV's matching input. For the component video, the sound is carried on a separate cable. Then set the TV to the input source.

In the case of wanting to watch a VHS tape while taping to a DVD, do not use the Component video source, set the TV to Input 1 (composite).

I hope this helps.

Cindy Wells
(you can get a copy of the manual here: http://tv.manualsonline.com/manuals/mfg/panasonic/dmrez47v_dmrez475v.html )

Nov 25, 2010 | Panasonic DMR-EZ47V DVD Recorder/VCR

1 Answer

Product DMR-EH50, UNABLE TO DOWNLOAD TV GUIDE ON SCREEN SYSTEM.


I think I may have the "answer".

I am in Atlanta and have a Panasonic DVR that was working fine and sometime during the past month or so we lost the channel listings. I've tried many resets as well with negative results.

I called Comcast tonight. The agent helping me took a long time to research the issue and gave me this answer (which sounds reasonable). By the way, this is for the Atlanta area and may not be applicable to other areas of the country.

Due to delays in the conversion to broadcast digital and the fact that Comcast is experiencing bandwidth issues, they have digitized the "channel listing" signal. By mid-June Comcast's signal will be all digital and you won't be able to watch a TV connected directly to Comcast cable - regardless of whether it has digital or analog tuner (or both). This is contrary to what I'd heard before.

After mid-June, you'll either need to use a cable box OR what she called a "Digital Transmitter Adapter" (let's call it a DTA). Prior to being converted to "full" digital, you'll get notification from Comcast. She said I'd be able to get 2 DTAs at no charge (I currently have one Comcast HD DVR box). Additional DTAs would be $1.99 a month. DTAs will only provide access to the "basic" cable channels, but the good news is that the Panasonic DVR should be able to obtain its channel lineup through this DTA box.

If you have any questions, please feel free to contact me directly at richard_gladney@yahoo.com

Good Luck!

Mar 30, 2009 | Panasonic DMR-EH50 DVD Recorder

1 Answer

TV Guide on Line for viewing and recording was there and poof


I think I may have the "answer".

I am in Atlanta and have a Panasonic DVR that was working fine and sometime during the past month or so we lost the channel listings. I've tried many resets as well with negative results.

I called Comcast tonight. The agent helping me took a long time to research the issue and gave me this answer (which sounds reasonable). By the way, this is for the Atlanta area and may not be applicable to other areas of the country.

Due to delays in the conversion to broadcast digital and the fact that Comcast is experiencing bandwidth issues, they have digitized the "channel listing" signal. By mid-June Comcast's signal will be all digital and you won't be able to watch a TV connected directly to Comcast cable - regardless of whether it has digital or analog tuner (or both). This is contrary to what I'd heard before.

After mid-June, you'll either need to use a cable box OR what she called a "Digital Transmitter Adapter" (let's call it a DTA). Prior to being converted to "full" digital, you'll get notification from Comcast. She said I'd be able to get 2 DTAs at no charge (I currently have one Comcast HD DVR box). Additional DTAs would be $1.99 a month. DTAs will only provide access to the "basic" cable channels, but the good news is that the Panasonic DVR should be able to obtain its channel lineup through this DTA box.

If you have any questions, please feel free to contact me directly at richard_gladney@yahoo.com

Good Luck!

Mar 25, 2009 | Panasonic DMR-EH50 DVD Recorder

5 Answers

Panasonic DVR, loss of TV Guide on-screen program listings


In our case, Time Warner has dropped the channel TV Guide, it used to be channel 99, but it's not even offered any longer, so it would appear that unless this TV guide info/source is fed to the DMR - DVD by some other method, rather than having to have that specific tv channel, I think we are S. O. L.

Mar 25, 2009 | Panasonic DMR-EH55 DVD Recorder/HDD...

1 Answer

On screen guide


I think I may have the "answer".

I am in Atlanta and have aPanasonic DVR that was working fine and sometime during the past monthor so we lost the channel listings. I've tried many resets as well withnegative results.

I called Comcast tonight. The agent helping metook a long time to research the issue and gave me this answer (whichsounds reasonable). By the way, this is for the Atlanta area and maynot be applicable to other areas of the country.

Due to delaysin the conversion to broadcast digital and the fact that Comcast isexperiencing bandwidth issues, they have digitized the "channellisting" signal. By mid-June Comcast's signal will be all digital andyou won't be able to watch a TV connected directly to Comcast cable -regardless of whether it has digital or analog tuner (or both). This iscontrary to what I'd heard before.

After mid-June, you'll eitherneed to use a cable box OR what she called a "Digital TransmitterAdapter" (let's call it a DTA). Prior to being converted to "full"digital, you'll get notification from Comcast. She said I'd be able toget 2 DTAs at no charge (I currently have one Comcast HD DVR box).Additional DTAs would be $1.99 a month. DTAs will only provide accessto the "basic" cable channels, but the good news is that the PanasonicDVR should be able to obtain its channel lineup through this DTA box.

If you have any questions, please feel free to contact me directly at richard_gladney@yahoo.com

Good Luck!

Mar 21, 2009 | Panasonic DMR-EH50 DVD Recorder

4 Answers

Panasonic DVR, loss of TV Guide on-screen program listings


There is no data feed in Seattle. There is no solution until June.

I just got off the phone with a woman at KCTS (Channel 9-PBS Affiliate). KCTS had the contract with Macrovision. They lost it to KIRO (Channel 7) with the digital transition. As the digital transition did not occur, KIRO's contract did not kick in, but KCTS's stopped.

No one in Seattle has picked this up.

I called KIRO's consumer line to report a problem with the service. You might want to as well to lobby them to do something before June (when, the woman at KCTS believes, the transition will occur and KIRO's contract will kick in and we'll get our guide back).

Best of luck.

Mar 01, 2009 | Panasonic DMR-EH50 DVD Recorder

1 Answer

Trying to make DVR work after 2-17-09


I have been able to record down converted HDTV shows on my Panasonic DMR-EH50 recorder directly to the unit's hard drive and/or directly to a blank DVD-R disc.

I do not know of any DTV converter box that can provide the proper codes to the Panasonic DMR-EH50 to allow recording and scheduling of shows using the unit's built in TV Guide menuing functions (the program recording codes are essentially VCR Plus codes in the USA and VCR Video codes in the UK, and this technology was previously owned by TV Guide/Gemstar but was purchased by Macrovision within the past couple of years.)

When the DMR-EH50 is hooked up to standard RG-59/U coaxial TV cable, the cable company provides the specific VCR Plus recording codes, as well as auto setting the time and date information required for the TV Guide recording schedule menus. The VCR Plus recording codes are sent via the cable company through the coaxial cable to the end consumer's recording device. Since Gemstar's VCR-Plus patents are now owned by Macrovision, I am not sure of how this works (or will work) for non-cable/non-satellite customers or if such codes will be made available by Macrovision to record shows when one receives HDTV signals (or down converted DTV signals) from an over-the-air antenna.

Though the DMR-EH50 recorder can only record at Standard Definition (SD) broadcast resolutions, I connect the DMR-EH50 to my High Definition TV using the three progressive scan YPBPR output cables and switch my HD-TV into the YPBPR mode when I want to watch shows from the DMR-EH50.

YPBPR are the analog video signals carried by three color coded component video cables. The green cable carries the Y signal; the blue cable carries the PB signal; and the red cable carries the PR signal. The added benefit of using the YPBPR hookup is that you can 'up convert' a standard DVD disc (non HD Blu-Ray disc) in progressive scan mode to somethin akin to 720p resolution using the DM-EH50 (or any other progressive scan DVD player) to get a better quality image on your HD-TV.

Visually speaking, the same appears to hold true for playback of programs recorded on the DMR-EH50's hard drive even though down converted via the DTV converter box, and when played back on an HD-TV using the YPBPR progressive scan cabling hookup.

I also been able to successfully record programs from the DTV converter box to the DMR-EH50 recorder in both 16:9 wide screen and 4:3 normal aspect ratios, but again only in Standard Definition quality.

For NTSC and PAL formats, the correct aspect ratios for any particular TV (the rectangular height and width of your output resolution for a TV screen) can usually be setup correctly for most any DTV converter box by going carefully through the menus on the converter box. Though the converted DTV often will yield 'better looking TV' than cable, it's certainly not high definition however, as the purpose of any DTV converter box is * not * to yield a High Definition digital TV signal but a lower quality Standard Definition signal for viewing on older SD-TVs.

We must remember that what is happening here is that (by NTSC USA standards), we are transcoding (i.e., down converting) an over the air 1920 x 1080p (progressive scan) High Definition digital broadcast signal, captured by your over the air antenna, back to a Standard Definition 720 x 480 resolution analog broadcast signal (the 720 x 480 resolution is a 4:3 aspect ratio.)

Hope this helps a little -

Greg Loveria
Conklin, NY USA

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If it has no freesat tuner then you can only record what the TV is viewing/tuned to as an output from the TV.

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DMR-EH50 DVD Loss of TV Guide and Auto Time Update.


http://www.pasctraining.panasonic.com/specialapplications/productfirmwaredownloads/DVD.ASP

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Jun 26, 2008 | Panasonic DMR-EH50 DVD Recorder

8 Answers

Panasonic DVD Recorder recently not updating on screen TV Guide system


I have two Panasonic DMR-EH50s and one DMR-E85H. I also have a Sony DHG-HDD250 which also uses TVGOS, but it is a HD recorder (that means full DIGITAL capabilities, including the TVGOS ) My TVGOS went out in the middle of April. I messed around on the support sites for about two weeks and found little real info.

The bottom line: I live in Madison, WI & have Charter Cable. None of my DVRs were receiving the TVGOS. Charter was not processing and/or transmitting the TVGOS properly (doesn't really matter the DVRs couldn't receive them), so I called them up, got to their "Level 3 Technical Support" and explained to them that I could not receive the TVGOS digitally or analog (converted digital) on any of my DVRs. They called me back a week later and told me to try it again....

So, all you need to do (if your local Cable Company is sending it properly):

WARNING - All SCHEDULED programs that you have previously scheduled by using the TVGOS will be deleted (NOTE: not the programs that are already recorded on your hard drive, they will NOT be deleted)

Turn the unit off.

Press the up channel & down channel (on the box, not on your remote control) at the same time & hold them for at least 10 seconds. This will reset the entire TVGOS system back to the default settings that were present when you first plugged in your DVR. This erases all previous info that your DVR had about what station it used to get the signal from and forces it to scan all the channels looking for the new channel. This is the only way to force this to occur.

When you turn on the unit, it will run you through the setup like it did when you plugged it in for the first time. Enter your zip code, etc. and when you are done, turn it off & leave it off overnight.

If your TVGOS has the Station Grid but no listings, be patient, TVGO updates its own firmware on your DVR automatically, and that may be all that happens the first night. It should start updating the listings the following night.

If it found the station grid, this is a great sign!!!! This means that your cable company is working on it!!!! It took my local Cable Company about 7 or 8 days to get it working properly, but now my 3 Panasonics and my HD Sony are all receiving full listings!!!!

If you are still getting nothing, complain to your LOCAL Cable Company. It is up to them to ensure that the signal is converted to analog & sent out over cable.

Feb 20, 2008 | Televison & Video

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