Question about Brother MFC-3360C All-In-One InkJet Printer

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Printer flashes "Clean Unable 46 - refer to troubleshooting and routine maintenance in User's Guide". I went to the user's guide and did all the maintenance/cleaning that was reccommended. Nothing cha

Printer is flashing "Clean Unable 46- Refer to Troubleshooting & routine maintenance in user's guide". I went to user's guide and cleaned all the parts inside the printer. Still flashing message.

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  • jackmiller Jun 02, 2009

    This solution#1 does not work for the MFC-3360C.
    It may for the MFC240C model.
    Thanks but no go.
    JM


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3 Answers

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Try resetting the purge counter:

1) Enter machine maintenance mode (on MFC240C all fourphoto/copy/fax/scan lights flash in maintenance mode). Care is neededin maintenance mode, otherwise critical settings may be inadvertentlycorrupted.

FAX models with numerical keypads:Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if youfail to complete the correct key sequence within two seconds, press theStop key to try again).
Other (non-FAX) models: Press the Menu/Set and Black Start keys.Next press the “up arrow” key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenancemode to call up the machine’s log information list (function code 80).

3) Press the Black Start key several times to scroll through the loginformation list to reach the purge counter. The purge counter is the25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

Posted on Jun 02, 2009

  • Blosoms Jan 31, 2011

    Thanks, Soluiton #1 worked well with mfc3360.

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  • 1 Answer

Solution #1 works perfectly for my MFC-3360C. Tanks!

Posted on Nov 17, 2009

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How to reset the purge count

Posted on Aug 06, 2009

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C D WORLD NAGPUR 09960014121


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Clean unable 46, See Trouble shooting and routine maintenance chapter in User's Guide.


Hi there. . . okay . . . Follow this step
1.) Unplug your printer.
2.) Plug your printer again while holding the menu button 15 sec.
3.) select 8 by using the arrow buttons ,push OK and select 0 and push OK
4.) then numbers appear looks like this ###:### ###:###.
5.) now push the MONO button until the purge:#### appears on the LCD
6.) Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok

7.) - switch off the printer ,switch it on
- ready to print
- CHEERS!
 email me if I help you. . ryuuzaki182@gmail.com 

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