Question about GE Energy Star 3.7 IEC Cu. Ft. Front Load Washer with Stainless Steel Basket

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Won't drain right

My GE frontload washer won't drain. I have to manually put it on drain and spin cycle three times to get water out. I have cleaned the drain hose. Any ideas?

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  • becchildress Jun 02, 2009

    do you know where the pump might be?

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Check the pump. There is most likely something obstructing it. It is probably a coin or something like that. There should be 2 hoses that attach to pump. One that the water comes into and one that the waterwill discharge. It will be one the the water discharges from. Make sure that you get a pan or bowl so when you disconnect the hose the water will go in this instead of on the floor.

Posted on Jun 02, 2009

  • J. Bradshaw Jun 02, 2009

    The pump should be located on the bottom of the machine. Alot of times it is in the front. There also should be a panel you can remove to access it.

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Very simple fix. Remove front panel below the door. Only 3 screws. There is a cleanout there. It is a white screwout, very obvious. A lot of water will come out when it is removed. It will probably be full of a lot of nasty material, mine was, including 2 three inch screws, a drill bit 5 pennies and a handful of guitar picks. Anyway I hope that helps and saves you a $90.00 service call. :)

Posted on Mar 09, 2012

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