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Webcam goes off in yahool messenger. Reloading the software doesn't always fix the problem. I get a black screen.

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Which webcam is it? have you tried the latest version of yahoo and the latest drivers? I'll have to check on the latest drivers after I know the brand and model of the webcam.

latest yahoo messenger at
http://messenger.yahoo.com/

Posted on Jun 01, 2009

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MY CAMERA IS BLACK SCREEN


clean your camera screen, uninstall and reinstall the camera driver.

Apr 05, 2010 | Yahoo Messenger

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My webcam wont work


When it opens the black screen, on that black screen press file , then perference, then on the right hand press camera source,when you press that, press that little arrow, so you can see your driver there, select it, hit ok, then ok. close the cam and open it. it should work.

Oct 07, 2009 | Yahoo Messenger

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A4tech black or blank screen problem


Test your webcam here, by hitting "allow" in top window and assess your cam in left panel.
If it works there you know the Hardware is ok (webcam/lead/USB etc)
Test it in Yahoo
Re-boot the webcam by unplugging it from the USB and plugging it back in again
Open Messenger - Click (>) Messenger > My webcam > OK
Your webcam should launch - if it fails to do so you have a software problem.
Try updating your driver from the Imaging folder in Device Manager
Expand the folder, right click on your webcam text and select "Update driver" opt for Internet, when prompted.
No luck ?
Uninstall webcam software from Programs.
Restart computer
Go to A4Tech website and download software
http://www.a4tech.com/ennew/support.asp

Once your webcam is working on your computer,you can configure it to Yahoo Messenger.
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in,

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.

DEFAULT
With webcam still running > Messenger > Preferences > Webcam > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts



Aug 27, 2009 | A4tech Xmaster PK-835 Webcam

1 Answer

IM TRYING TO VIEW MY WEBCAM ON YAHOO MESSENGER AND IT KEEPS SHOWING UP A BLaCK SCREEN HOW DO I FIX THIS PROBLEM?


Download the manufacturer's software ( by using the CD or from their website )
Once your webcam is working on your computer,you can configure it to Yahoo Messenger.
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, unless the software has a feature for this.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.

DEFAULT
With webcam still running > Messenger > Preferences > Webcam > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

PERMISSION OPTIONS
> Messenger > Preferences > Webcam - make your selections ( who you will allow to view you) > Apply > OK

IN USE
When you are both on line and wish to show your webcam > Actions > 'Invite to view my webcam'. This will launch an invitation on your contacts screen when they 'Accept' your webcam broadcast will start- There can be considerable time lag ( 1 minute) before they see you, so dont be too impatient ( You can check the status on the bottom left of your webcam panel. You can 'drag and drop' the frame to a convenient location by grabbing the top border.
There is a shortcut ( webcam icon ) down by your pic as well
Your contacts needs to configure their connection the same as above or they may get a "webcam not connected" message

If you complete the above and still have problems - check to see if your cam is compatible with Yahoo

YAHOO SPECIFICATION
To find out what the requirements are for messenger webcams, check out the following.
http://help.yahoo.com/l/uk/yahoo/messenger/messenger9/webcam/mstacamreq.html;_ylt=AghoQIvxhmhcugo.AOaNKaokPCV4

Aug 25, 2009 | Logitech Computers & Internet

1 Answer

Usb webcam is not working in yahoo messenger


here is a link to test your web cam with yahoo messenger.

http://help.yahoo.com/l/us/yahoo/messenger/messenger9/webcam/index.html

Aug 08, 2009 | Computers & Internet

1 Answer

Webcam broadcasting but only shows black screen


i have a logitech web cam. i want it's drivers

May 29, 2009 | Logitech Webcam

1 Answer

Logitech QuickCam Communicate MP - black screen


  1. Either one of these image sizes:
    • Small image size: 160 x 120
    • Large image size: 320 x 240
  2. RGB, I420, or IYUV formats. (Each is fine; we recommend RGB 24.)
  3. Microsoft DirectX version 9.0
To get this information, click here to download a Microsoft application that checks to see if your webcam device meets these requirements.
To make it easy, when you’re asked where to Save the program, just save it on your Desktop.
Once it’s downloaded, here’s what to do:
  1. Double-click the amcap.exe file on your desktop.
    • If you have more than one webcam installed, click the Devices menu and select the one you want to use.
  2. Click the Options menu, then click “Video capture Pin.”
  3. Under “Color Space/Compression:”, choose one of the following formats:
    • RGB 24 (our recommendation)
    • I420
    • IYUV
    Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo!7 Messenger.
  4. Under “Output Size”, choose one of the following:
    • 160 x 120
    • 320 x 240
    Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo!7 Messenger.
  5. Click OK
  6. Close the ampcap application.
  7. From your desktop, click ‘Start’ and select ‘Run’.
  8. In the run box, type: dxdiag
  9. In the confirmation dialog box, click OK.
  10. On the System Tab under ‘System Information’, look for DirectXversion. Verify that your version is DirectX 9.0. If it is, just click Exit. If your version is older than 9.0 (any lower number), click here to download the latest version of DirectX.
  11. Start the webcam from Messenger by clicking My Webcam in the Messenger menu.
Attention Logitech webcam users:
Some Logitech webcam drivers may cause one of the following problems:
  • Windows freezes when accessing the webcam
  • A black screen appears when using the webcam in Messenger
  • A ‘Webcam not found’ error message appears.
  • After 3 seconds, the sound drops out of calls made via Messenger
If you already verified that your device is compatible through the above steps and you’re a Logitech webcam user, please click here to update your Logitech webcam driver.

Dec 16, 2008 | Computers & Internet

1 Answer

Obi cam wont work in messenger


If you see a black screen when broadcasting your webcam:
There may not be enough light in the room. If so, illuminate the room appropriately.
Your camera may not be functioning properly. Try your camera with the manufacturer's software.
The correct camera may not be selected by Yahoo! Messenger. To change your camera source:
1. Click the "Messenger" menu in Yahoo! Messenger and select "Start My Webcam."
2. Click the "Messenger" menu in Yahoo! Messenger and select "Preferences."
3. Click the "Webcam" category.
4. Click the "Camera Source" button.
5. Click the pull-down menu and select the desired camera.
6. Click the "OK" button.
If you see a black screen when viewing a friend's webcam:
Check the status message at the bottom of your viewer window. If it says "Stopped," the person broadcasting has stopped broadcasting images. Ask the person to resume broadcasting and try viewing again.
If the person is in fact broadcasting and you still see a black screen in your viewer, ask them to check their camera and take the webcam compatibility test.

Oct 10, 2008 | Acer Aspire 5630 Notebook

1 Answer

Black screen


Hey there Sparky, Having trouble with your web cam huh? Just look on your settings for you Messenger sometimes you have to add the web cam to your messenger in order to start using it first.

Oct 04, 2008 | Philips SPC610NC Webcam

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