Question about Canon DR-9080C Path-Through Scanner

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My Canon DR-9080 scanner is duplicating pages, when it is not set to do that, it is not every page but consistently the 1st page and 15th page. Have uninstalled drivers, re-installed drivers, changed rollers, cleaned - everything I could think of - any advice.

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Very likely it is the software that you are using. I would run virus scan like Mohan suggested, and then test again. If the problem is not a virus, then I would uninstall the scanning program and reinstall it...or contact the software manufacturer if you have a maintenance agreement with them. There is a good free downloadable high speed document scanning software available if you want to load it and verify that it is a software problem.

My Canon DR-9080 scanner is duplicating pages, whe - 11_29_2011_5_21_47_pm.png

Posted on Nov 29, 2011

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Very strange problem! Do you mean that you consistently get a duplicate image of page 1 & 15 even without scan? There could be some problem in your Computer (Virus/corrupted DLL files) You can also try and fix this problem by running 'SCANDISK' . If this is not working, please try on a different computer.
S. Mohan, India

Posted on Jun 03, 2009

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