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IR remote interference with Sony HDTV

Hi:

I just got a Dish Network DTVPal HDTV DVR recorder (off-air converter box with off-air-only-DVR). The unit's remote only worked at about 1-2'' from the unit. Thinking the stock batteries might be weak I replaced them and then it only worked about 8-10'' from the unit. Note: The lights on the remote all glow brightly with all batteries I tried. Today I tried to turn the unit on before the TV and it came on with no problems. Then I turned on the TV and the DTVPal remote went back to only working at 8-10'' again.

The TV is a Sony KDL-52W4100 and is about 6 months old.
So I began experimenting and found that if the TV's PICTURE (not power) was off either via A) going into ''standby'' (PC input) or B) ''picture off'' (TV's menu setting) the DTVPal's remote worked fine. After resuming normal TV operation, darkening the TV's picture (brightness, contrast, backlight, etc.) had no effect. Shielding (not covering) the DVR's IR sensor (the DVR is on a shelf under the TV) but keeping it in sight of the remote also had no effect.

And today I noticed that there is a time delay after I turn the TV off before the DVR remote will function normally again. I'm not sure how long this is yet, maybe 15-30 minutes. This would tend to rule out anything coming off the screen itself. I also tried covering the front of the TV area around the IR sensors with various items but still had no luck.

Additionally I got a small Samsung HDTV (model 451, 19'' screen) from the bedroom and connected it to the DVR Instead of the Sony TV. All worked fine.

No other remotes (there are 6-10 of them) have any problems with any of my equipment.

Any idea what the TV ''screen'' is putting out that is causing the interference? Or any other way of getting the remote to function? I'm also contacting Dish Network and Sony, but I expect they will each point to the other as the source of the issue.

Thanks,
-Jim Higbee

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6 Suggested Answers

6ya6ya
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SOURCE: My remote does not work for my Apex TV

it may be a time to buy a new tv. it would cost more to fix that one than to buy another tv

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SOURCE: Problem programming Zenith Digital TV Converter DTT901 remote.

Be sure that your TV is set to channel 3 or 4 if you are using the RF cable or Video 1, etc if using the Audio/Video cable.  The Installation  Guide should appear.  The "improved" picture that you are seeing is simply the analog throughput, not the digital conversion.

Posted on Jan 17, 2009

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SOURCE: Dish 20.0 IR Remote works for awhile then it

I MAY have a solution!! We too have the VIP722 Dish Network receiver. Ours is the "K" model. I called the place where we purchased the TV and they said that the "brightness" on the TV may need to be turned down. He walked me through this, and it worked. The remote WORKS now!! Our TV is a 40" Sony Bravia that we purchased a couple of months ago. Evidently at night, the TV was so bright in the room, it interfered with the Infared Remote control. By turning down "off" brightness detector on the TV, the IR remote was able to send the signal to the receiver. Our TV is on a cabinet and the receiver is directly underneath on a shelf. I hope this solves your problem and anyone else's that may have this problem with the remote.

Posted on Mar 18, 2009

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SOURCE: DishNetwork IR Remote Control Problem

First the only way the 6.3 will work is if it has the green number 1 on the tab facing you. Assuming this is the case you will need a new remote. This primarily is the remote for the second room away from the receiver. Thanks for using Fix Ya.

Posted on Apr 20, 2009

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SOURCE: Dish IR Remote 20.0 has problems after sunset.

The problem for me was the TV giving off IR signals that interfered with DISH's poorly designed remote. When the TV's room ambient light sensor was turned on and it became dusk outside the DISH remote would stop working. Moving the receiver away from the TV helps but the problem is not eliminated until the light sensor is turned off.
Until DISH corrects this poor design there may be no other viable solution.

Posted on Aug 04, 2009

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