Question about Brother MFC-7820N All-In-One Laser Printer

3 Answers

Vertical black line in scan document not in copies through document feeder

Dear sir i am using MFC 7820N Brother,when i used scanning option from feeder i get a vertical line in scanned document.but when i make i copy no lines appears.please help me When I make a copy through the feeder there is a black vertical line to the right of the copy. When I make a copy by lifting the lid and placing face down the copy prints fine???

Posted by on

Ad

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,314 Answers

Lift the lid and to the left of the main glass is a smaller glass; that is what scans during the feeding process. Make sure that it is completely clean; even a speck of dust can cause a line to appear. I took a lens wipe and cleaned mine and my line was gone.

Posted on Jun 01, 2009

  • kelly Jan 24, 2013

    awsome, my line is gone. thanks

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Same problem. Tried wiping down the small glass area. Problem continued. Determined, I blew canned air, then wiped again. Problem solved. Thank you for pointing me in the right direction.

Posted on Feb 07, 2013

  • mmcatee758
    mmcatee758 Feb 07, 2013

    Same problem. Tried wiping down the small glass area. Problem continued. Determined, I blew canned air, then wiped again. Problem solved. Thank you for pointing me in the right direction.

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same issue, it was driving me nuts and cleaning the glass was not helping. As it turns out, that small glass has an edge on the right hand side where dust and other impurities can get stuck and deflect light.

Posted on Sep 10, 2012

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a Epson cx11 and get a black vertical line down the middle of scans and copies


Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it

Feb 04, 2013 | Epson AcuLaser CX11NF Printer

2 Answers

Brother MFC-7820N Printer--vertical lines


You need to clean the scanner glass. Also known as the strip glass. It is a 1 inch wide strip of glass that runs from the front to the back. Your documents pass over this glass when they are scanned. Some of the wax crayon probably smeared off onto the glass and now when you scan the scanner sees these marks as stationary and thus records them as solid lines. Just look into the scanner section where your documents are fed in or depending on model, some are just to the left of the large original glass.
Good Luck and thank you for using Fixya.

Feb 25, 2010 | Brother MFC-7820N Printer

2 Answers

I get vertical lines on scans and copies when


Hello,

Check out this page on our web site at:
http://www.ccl-la.com/dirty_scanner.htm This page shows you what to do to get rid of the lines on scans and copies.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Jan 12, 2010 | Brother MFC-9440CN Laser Printer

1 Answer

How do I scan photographs on my Brother MFC-7820N. I've never used this feature. I have a Mac computer.


Hi friend,

You just install scan software in your computer. scan option will visible on your desktop then click on your scan option then ...you can scan your document.......

Dec 20, 2009 | Brother MFC-7820N Laser Printer

1 Answer

Bad Scan Quality Using Brother MFC-7820N Document Feeder


Look to the left side of the flatbed glass for a thin strip of glass by itself. When you scan from the glass, the document stays put and the sensor moves across the document. When you scan from the feeder, the sensor stays in that glass strip and the document moves across the sensor. See what I mean? I would check the small feeder glass for dirt or scratches from staples or other flotsam. Also not a bad idea to blow out the feeder path with some compressed air to ensure the documents is handled smoothly. Hope this helps!

Sep 18, 2009 | Brother MFC-7820N Laser Printer

1 Answer

Very crisp vertical grey line appears (glass clean)


I have the exact same problem. It was there since I first bought the MFC-7840W.
Vertical line appears in scans using the automatic document feeder (ADF).
Vertical line does not appear when scanning single page (placing it directly on the glass -- i.e. not using the ADF).

Cleaning the glass strip for the ADF (or the white pressure bar overhead) does not solve the problem.
The problem does not occur with copies using the ADF (using the COPY button which is basically a scan and print). This would suggest that dust and dirt is not to blame because that would also appear on the copies.
But since I believe a copy is basically a scan plus print, they should be using the same electronics -- a hardware problem on the scan would likely appear on a copy also -- there is some difference between how they accomplish this.
It's definitely not a software issue since it occurs on all versions of Windows and Mac OS X (and multiple computers). It also does not matter whether I "push" the scan to the computer by using the scan button on the MFC... or "pull" the scan from the MFC using the Brother Control Center software.

Aug 12, 2009 | Office Equipment & Supplies

1 Answer

Black line while scanning and copying


Open up the document feeder and clean the scanner glass

Jan 25, 2009 | Brother Multi-Function Center MFC-240C...

5 Answers

Stripe on receiving fax Brother MFC 7820N


I had the same problem, and I just fixed it.  It was a tiny little black dot which was stuck to the glass where the document feeder passes the paper to.  First you need to figure out where the line is on paper with respect to the paper, and just carefully run your finger on the glass to see if there is something on the glass.  I removed it, cleaned the glass, and anything which I run through the document feeder is now fine.  Hope this helps.

Aug 15, 2008 | Brother MFC-7820N Printer

1 Answer

Scanning


Our problem is not solved. It was suggested the feeder needed cleaning or wasn't working. The feeder works as we make copies of documents. If one is scanning can you feed the document or can you only scan one page at a time by placing it on the window?

Feb 13, 2008 | Brother Office Equipment & Supplies

4 Answers

Print Problem - vertical lines


If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.

Feb 23, 2007 | Brother MFC-7820N Laser Printer

Not finding what you are looking for?
Brother MFC-7820N All-In-One Laser Printer Logo

5,909 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...