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Gateway MT3421 WILL NOT BOOT OR NOT POWER ON AT ALL.

Hi, Gateway MT3421: It won't charge, won't turn on sometimes and when it turns on and windows come up, The windows image got mixed up and froze. I have to turn it off and on manually. I hope you can help me with this issue.

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  • Hank May 11, 2010

    What OS do you have? Can you enter safe-mode okay?

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I will need some more information before I make suggestions. We know that the computer is a Gateway model MT3421. What type computer is it that "will not charge"? Is it a laptop? Please confirm. You are there in front of it and you can cuss it all you want. And also you are mad and I don't blame you. So, you try to tell me everything at once and what you wrote, you know it well, but being mad you left some words out that make me confused. I am several thousand miles away and I have my reputation at stake. Please help me, so I can help you! Thank you! From what you have said so far, can we asume that the computer is a laptop? I would like to know what have you done that had to do with the mother board, which includes the BIOS. Here is what I suspect right now: You can have an "arcing" power supply; please make sure that all connections are secure. You remember when the picture froze on you? This means that the computer received a signal to show you one of the cookies, may be the opening frame. another thing that could be wrong is a burnet out RAM memory. How many RAM's do you have and considering that this is a laptop, it has one or two boards and the memories are expensive. Oprn the (with the unit turned off of course), and, if you have two boards in there, remove one of them. You will have to find them on the bottom. There is one opening for the HDD and one more for the RAM's, plus one more for the wireless (if there is one). Taking a RAM out will slow down the computer, but if that one is the culprit, it will be as smooth as honey. Then you go to a place like "www.pricewatch.com" and hunt for two (2) RAM's. If one went bad, the other is on its way. Besides, they have to be paired out, otherwise they will not work as a pair. If you have only one RAM in there, you still go to "pricewatch" and buy again two (if you have two slots). This way you can double the speed of your computer. Remember now, RAM's are statically sensitive to static electricity. You will need to discharge yourself by touching a grounded point on the computer. The best thing is to obtain a metal bracelet with a wire, so you will be hands free. The more I think about it, the more I am convinced that the crazy behavior was due to a problem withthe RAM's. Another thing could be that there is something improprerly set in the CMOS setup. To make sure that you have no problem from that direction, go to the setup (1,8,10,12 or "del"), you go to each page and you set it to factory status by pushing the F7 or whatever says that it restores to factory. I have to read you the riot act now: No tampering with the MB or the settings of the BIOS. I don't know why, but people are always fascinated by tinkering in the MB. Now if none of these things does not work, I willn need to be notified the soonest possible. For this reason, I will give you my personal e-mail: <arzobconst@yahoo.com> We appreciate that have considered our service...
My name is Constantin (arzconst)

Posted on Jun 02, 2009

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  1. Remove all CDs or DVDs from the optical drives.
  2. Turn off the computer, using the normal Windows shut down process.
  3. After the computer is turned off, disconnect all USB devices except the keyboard and mouse. This includes USB devices such as a printer, scanner, removable storage, or camera.
  4. Turn on the computer. After the Gateway BIOS logo appears, repeatedly press the F8 key. The Advanced Boot Options menu opens.
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