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Broken Scroll Wheel on Blackberry 8730c

Is there any way that this part can be replaced?  If so, is it something I can do relatively on the cheap?

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2 Answers

Do you know where i can find a new scroll??

Posted on Jun 01, 2008

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You have to take it apart to get to the wheel and replace it with a new one.

Posted on Jan 04, 2008

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Posted on Jan 02, 2017

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My blackberry scroll pad is not working, and i can't scroll anywhere. i took it to the shop and the man told me it was a hardware problem, i have pop reset it and soft reset it and nothing seems to work. i...


hi Titchypink.
this is all i could find out,hope it helps you out.
Trackpad, trackball, or keyboard not working on a BlackBerry smartphone running BlackBerry OS 7.1 and earlier Article Number: 000029640 First Published: April 26, 2017 Last Modified: April 26, 2017 Type: Support

Environment

  • BlackBerry smartphones running BlackBerry OS version 6 to 7.1
  • BlackBerry smartphones running BlackBerry Device Software 5.0
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Overview

In some situations, a BlackBerry smartphone with a trackpad or trackball may experience issues with sensitivity, latency, or scrolling. Additionally, the BlackBerry smartphone keyboard, or other buttons may be unresponsive.
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Cause

This issue might be caused by one of the following:
  1. The trackball/trackpad sensitivity needs to be adjusted.
  2. Make sure the trackball/trackpad is not affected by a software freeze or an application freezing.
  3. The BlackBerry Device Software is out of date and requires an update to resolve the trackpad, trackball or keyboard issue.
  4. The physical trackpad, trackball or keyboard hardware is malfunctioning.

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Resolution

Resolution for Cause 1
Complete the steps in Article 5447 to ensure the trackball/trackpad sensitivity is correctly.
Resolution for Cause 2
For BlackBerry smartphones running BlackBerry OS version 6 to 7.1 using a trackpad, complete the following:
  1. From the Home screen, select Options.
  2. Select Typing and Language.
  3. Select Trackpad Sensitivity.
  4. Ensure Audible Roll is selected.
  5. Rapidly roll the trackpad up, down, right, and left.
  6. If an audible click is heard while not responding, proceed to Resolution for Cause 4 as this could be a software related problem.
For BlackBerry smartphones running BlackBerry Device Software 5.0 using a trackball, complete the following:
  1. From the Home screen, select Options.
  2. Select Screen/Keyboard.
  3. Ensure Trackball Audible Roll is selected.
  4. Rapidly roll the trackball up, down, right, and left.
  5. If an audible click is heard while not responding, proceed to Resolution 4 as this could be a software related problem.
  6. If an audible click is not heard, the problem may be related to a hardware issue. Please contact the wireless service provider for additional steps.
If an audible click is not heard, the problem may be related to a hardware issue. Please contact the wireless service provider for additional steps.
Resolution for Cause 3
To update BlackBerry Device Software using BlackBerry Desktop Software see, Article 11320.
or
To update the BlackBerry Device Software on the BlackBerry smartphone visit http://www.blackberry.com/update/
Resolution for Cause 4
Use the BlackBerry Virtual Expert diagnostics application. For more information, see Article 35973.if not try this link. blackberry scroll pad is not working Google Search

Nov 27, 2017 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

Reset to factory settings blackberry curve


Whether you are ready to upgrade your blackberry, give it to someone else or throw it out all together, you should make sure that any personal data has been removed first. Here's an easy way to ensure that you are not throwing out, giving away, or selling a phone with your data still on it.

  • 1

    From your blackberry, scroll down to the options icon. (This is the icon shaped like a wrench) Push in the trackball or the scroll wheel to select this.

  • 2

    Once you are in the options menu, scroll down to the security option and press in the trackball or scroll wheel to enter into the security options menu.

  • 3

    Once in the security options menu, locate the general settings option and press in the trackball or scroll wheel to enter the general settings menu.

  • 4

    Great! Now you should be in the General Settings menu. At this point you can press the menu button on the blackberry. Its the button next to the green phone button. Once you press the menu button on the blackberry, you will see a menu come up. scroll to the "Wipe Handheld" option and press in the trackbacll or scroll wheel to confirm your selection. There will also be an option to remove all 3rd party applications. Check this option to remove those as well.


  • Oct 02, 2010 | RIM BlackBerry? Curve 8330 Cellular Phone

    1 Answer

    How can i sen sms msg without clicking wheel on blackberry 8700g help me please my wheel is broken.


    There is no way to send SMS or Email without track wheel , you have to replace it

    Jul 05, 2010 | RIM BlackBerry 8700g

    2 Answers

    The track pad on my bb curve8520 won't scroll the phone is only 3 month's old service provider told me to mail it back to bb. any solutions


    First, download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

    Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.

    Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues.

    If the issue is still present, then it could be hardware related, and may need to be repaired or replaced. I would then suggest contacting your Service Provider again for Hardware Support.

    Jan 12, 2010 | RIM BlackBerry Curve 8520 Smartphone

    1 Answer

    The scroll wheel does not scroll down


    There is dust or dirt under the wheel. You have to take the ring off and remove it or take it to the wireless carrier who will do it for you.

    Dec 22, 2009 | RIM BlackBerry Pearl 8100

    2 Answers

    The ball won't scroll down


    Have you removed the ball at any time? If it is put back in wrong, it could cause this. If not, the ball assembly itself might be bad. You can find them fairly cheap on eBay.

    May 30, 2009 | RIM BlackBerry 8800

    1 Answer

    The wheel on my blackberry wont click to send


    yes of course but you should just replaced the entire trackball.

    Jan 03, 2009 | RIM Blackberry Curve 8300

    8 Answers

    Free unlock of blackberry pearl 8100


    It's a clear and fully detailed guide on how to unlock a BlackBerry 8100:
    1. Insert any sim card
    2. Turn off all of the wireless connections
    3. Go to Options
    4. Select Advanced Options
    5. Select SIM Card
    6. Hit menu select show keyboard (if your BlackBerry have touchscreen)
    7. Type MEPD ( you will not be able to see what you are typing )
    8. Type MEP2 ( you will not be able to see what you are typing )
    9. Now the phone will prompt you to enter network mep code
    10. if you not already have the code, then i suggest BlackBerryMEP.COM to get it from .
    11. Enter the code ( you should see "code accepted" )
    12. Restart your BlackBerry .
    All done.
    SOURCE : BLACKBERRYMEP.COM

    Aug 02, 2008 | RIM BlackBerry Pearl 8100

    1 Answer

    8700g trackwheel


    My Friend, the trackwheel Seems to be Broken. I got same problem as well, i decided to open my BB 8700 and got that one part of the trackwheel in broken, hense dosen't suport the other part when Presing. Need to Replace it !!

    Check out this itemon ebay : http://cgi.ebay.com/GENUINE-BLACKBERRY-8700-SERIES-JOG-DIAL-SCROLL-WHEEL-US_W0QQitemZ120356507324QQcmdZViewItemQQptZPDA_Accessories?hash=item120356507324&_trksid=p3286.c0.m14&_trkparms=72%3A1205%7C66%3A2%7C65%3A12%7C39%3A1%7C240%3A1318%7C301%3A1%7C293%3A1%7C294%3A50


    Regards
    Sameer Tarawneh@Mail.Ru

    Jul 01, 2008 | RIM BlackBerry 8700g Smartphone

    1 Answer

    BLACKBERRY 7250


    Hi You will need to be in the phone mode. To get there scroll the track wheel to the phone icon and press in on the scroll wheel. When the phone screen is open you can dial a number then press in on the track wheel located on the side of the blackberry and scroll to send and press in on the track wheel to confirm. You will repeat the steps above to open the email program to compose a email and then send the email. I hope this helps Email me if you need more help. hartmansp@inbox.com

    Apr 27, 2007 | RIM BlackBerry 7250

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