Question about Logitech Wireless Access Duo Optical Desktop Keyboard/Mouse KBWIREOPT

1 Answer

Mouse not working correctly

Wireless mouse does not click on at times, hard to manuever....shows a circle with line thru it when moving at times.....doesn't scroll up or down, then when it does...too fast... I have a logitech wireless keyboard and a logitech wireless keyboard mouse.

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert that hasĀ over 500 points.


    An expert who has answered 200 questions.

  • Expert
  • 223 Answers

Your batteries could be getting low or your reciever could be too far away.

Posted on Jun 01, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I update my wireless mouse?

try updating the mouse drivers. Go to the Verbatim manufacturer website, search your model of mouse and download the latest driver. To update drivers on windows go Control panel>device manager>mice/input device then right click your mouse and update driver software. If the mouse continues to play up even though it works on other computers then the mouse is probably incompatible with your operating system.

May 01, 2014 | Verbatim Cordless Mice 96898 Nano Wireless...

1 Answer

I put new batteries in correctly. My wireless Dell mouse still does not work. I have two (2) buttons on the back of it. One is a circle with a straight line on top and one is an "arrow circle." ...

Hello barbmike, these instructions will help you.
  • First, click on the "Start Button," in the [Start Search Window].
  • Type: mouse; the "Mouse Properties" window will open.
  • You can change the "Button Configurations" to exactly how you want the "Mouse" to respond.
  • Check the {Mouse} Status? {Enable}
  • Try "Updating the Drivers," by clicking on the "Properties" button.
Now in the event that neither of these solution solve the problem?
  • Try "Uninstalling the Mouse.
  • To "Uninstall the "Mouse."
  • Disconnect all the Mouse Devices "Safely," {USB...}, that are attached to the Computer.
  • Turn-off the Computer.
  • Next, turn-on the Computer, and go back to the "Mouse Properties."
  • This time click on the "Change Settings" button.
  • Next, click on the "Driver" button, and select the "Uninstall" button.
  • Once that is finished, [Shut-down] the Computer again!
  • Now, you want to "Reconnect" all the devices that were connected before.
  • "Turn-on" the Computer.
  • You will repeat exactly what you did from the start, this will "Reinstall the {Mouse}."
!Important "Restart the Computer again, after all changes have been made."

Go to this "Website," and "Fill-in" or {Choose} any information needed to get the "Drivers" you need. Than you'll be able to "Download the Drivers."

If this information helped? Return and give a "Helpful Rating," please!
Thanks, paul7of9

Click here:

Feb 21, 2011 | Dell Computers & Internet

1 Answer

I have an older HP desktop and just added a new HP wirewless optical mobile mouse with usb. They seemed to work fine initially but then I needed to move the computer so everything was shut down and moved...

make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot also you can select properties under driver you can update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp
hope this helps

Jan 13, 2011 | HP Wireless Optical Mouse

1 Answer

I have a GE wireless mouse = 98563, bought about 2 weeks ago and have used it only a couple of times however recently i have developed problems with it, I bought a new pack of triple As and even then the...

1. Go to manufacturer's website and download the driver for the correct MODEL of the mouse.

2. Install mouse driver. Go "Control Panel" to configure mouse software.

3. o/s XP, right mouse click "My Computer" go Properties, Hardware tab, Device Manager, scroll down to "Mice and other Pointing Devices" to see if it is registered, and also check "USB Human Interface Device" in the same window to see if your usb connections are functioning. There should be NO YELLOW question marks in this window pertaining to USB and Mice Pointing Devices.

If it was a wired mouse with no name or model, you can just plug it into the ports and it will work. Unfortunately, since it is wireless, you MUST have the correct drivers(software that allows your computer to communicate with the device), and the only way you can get the correct drivers is through the manufacturer and choose the right model.

The USB device has what appears to be a circle with dots connected to it facing the port. The dots are actually the word "Connect" in infintessimally small letters. Plug it in, then use your thumb to press down on the circle while using another finger to press up on the device's underside - in effect, squeeze it between your fingers where the circle is. You'll see a red light blink. At that point you can push the "connect" button on your mouse and it will work.

Nov 20, 2010 | GE Wireless Optical Mouse

1 Answer

Hello my GE ergonomic wireless mini mouse #98564, connects with my computer sometimes and not others. Currently it will not connect, it has new batteries, dings when the card is inserted into port, but...

I have been fighting with several of these GE Wireless Mice. Pressing the connect buttons on the mouse and USB receiver would not re-connect the mouse. As some ohere posting have pointed out, that little white circle on the usb plug shows where to squeeze to trigger the receiver to re-connect. When you've squeezed correctly, the red LED in the USB pug starts flashing brightly - not a dim flicker. You are supposed to then press the connect buttom under the mouse. Immediately the flashing LED on the receiver should go off, and your mouse should be ready to go. Each time you move the mouse, the same LED in the USB plug should flicker to show activity.

I have tried all this so many times without luck. Even replaced the mouse batteries several times - from the same pack.

Here is my 'FIX'. I think this mouse is very tight on the voltage it needs from the batteries. You need absolutely brand new, full power, good shape batteries. Bateries that look OK in another device, might not work in this mouse.

If you have a test meter and know how to use it, find a couple of batteries that are giving at least 1.6v each - more if possible. Pop these in, do the connect process above, and there is a good chance it will connect up fine.

Good luck.

Oct 20, 2010 | GE Wireless Optical Mouse

1 Answer

Logitech wireless remote not working

if the mouse uses a ball on the bottom then remove the ball from the mouse and cean all of the dirt and dust from in the compartment.

this can cause the mouse not to work properly

Jul 25, 2009 | Logitech Cordless Mouse

1 Answer

I have a logitech wireless mouse. Mouse keeps sticking.

Did you try repairing the mouse with the receiver? During battery change it might have lost its pairing information.

Jun 25, 2009 | Logitech Cordless Mouse

1 Answer

Mouse cursor moves, but mouse clicks do not register

1st mite have a virus or you need to redownload the driver for it try rebooting it .

Apr 14, 2017 | Logitech Wireless Access Duo Optical...

1 Answer

Wireless mouse

I went and bought a new mouse.


May 14, 2008 | Computers & Internet

1 Answer

Wireless mouse problems - responding incorrectly

Try to reinstall Normal 0 Disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Nov 30, 2007 | Belkin F8E874 Mini Wireless Optical Mouse

Not finding what you are looking for?
Logitech Wireless Access Duo Optical Desktop Keyboard/Mouse KBWIREOPT Logo

Related Topics:

267 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2986 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides