Question about Western Digital Elements powered by WD 320 GB External USB (WDE1U3200N) Hard Drive

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Need help with western digital wd3200me passport

Whenever i plug my passport into a usb 2.0 port,windows pops up with a found new hardware balloon that says ''Found USB device'' I can't do anything past that. If i click cancel and look in my computer, there is nothing other than the usual there. Need this to work asap. Thanks! MY PC DON T SEE THE EXTERNAL HARD DRIVE WD3200ME WHEN I PLUGGED IN SO HE CAN T TAKE THE DRIVER THAT INCLUDE INSIDE TO INSTALL HIM

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Plugin to other usb port. Sometimes is the cable o the port it have to be 2.0 but only some 2.o us reconoze teh hard disc i am not sure how works that but i fix the problem using a short cable o conect to other port

Posted on Jun 27, 2010

  • moik2007 Jun 27, 2010

    buy a cable y usbhttp://store.westerndigital.com/store/wd...




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If it came with a driver disk or an install disk then try running that before hooking up your harddrive

Posted on Jun 01, 2009

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1 Answer

Why wont my Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive work?


Several possibilities:

* bad USB port in your computer (try another USB port)
* messed-up copy of Windows (try connecting to a different computer)
* damaged USB cable between computer and the Passport (replace it)
* bad disk-drive inside the enclosure (replace it)
* bad USB-to-disk-drive adapter (buy a new "empty" enclosure)

Check the warranty on it, to see if W.D. will replace it, at minimal cost to you. If the warranty has expired, W.D. has a "Customer Loyalty" program -- buy a new Passport through their web-site, and you qualify for a discount on your purchase.

Oct 30, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

I just had it from the shop and when I try to install the WD SmartWare Software, a pop up window apears saying "Windows can not find C:\ Program Files (x86)\ Western Digital\ WD SmartWare\ Front Parlor\ WD...


restart the PC, do not plug the device. now insert the software disk in CD rom. Plug in the device. lower right tray, toy will see found new hardware. now doubble click on it and then start installing diver from the CD rom by clicking and pointing next inside the intall hardware pop up menu. after installation, it will ask for restart. do it and then it should work.
cheers!

Sep 08, 2010 | Western Digital My Passport Essential SE...

1 Answer

WD320 GB 2.0 USB external hard drive is not working.


bad driver chip... call the manufacturer.. have the HDD changed...

Jul 09, 2009 | Western Digital Passport 320GB External...

1 Answer

The port of my Western Digital Passport damaged


You can open the case, and access the harddrive inside it. I found there are videos explaining the process on youtube. You can also find some info on Google. You'd then need either a USB SATA adapter, or a desktop computer with a SATA port that's not already occupied. Search for: western digital passport open case

Jun 13, 2009 | Western Digital Passport WDXML800UE...

1 Answer

Western Digital removable HD devise not found


For Western Digital Passport make sure you use the prigina;l USB cable or a replacement. They are not all the same. WD uses a propriatary cable with an extra power line I believe.

Apr 12, 2009 | Western Digital Passport WDXML800UE...

1 Answer

Western Digital Passport 160 GB external HD won't load.


WinXP SP2 blocks the use of the drive because it thinks it draws too much power. But there is a simple procedure to override this (from WD site):

"Problem:
Under Windows XP, an error message of "Power Surge on Hub Port" or "USB device has exceeded the power limits of it's hub port" is displayed when connecting a USB device to a USB port on a computer or Hub.

Cause:
Under some computers, USB devices are only allowed to draw a maximum of 500 milliamps (mA) per connection from the USB port on the computer system or from a USB hub. Under the Windows XP Operating System, with the release of Service Pack 2, if a device attempts to draw more than this (500 milliamps), a USB port balloon message is displayed to indicate this over current condition. When connecting a USB device that draws power from the USB bus, a very brief over current condition is sometimes detected by the OS, and the warning message is displayed.

Resolution:
This message has no affect on the functionality of the USB port. The USB hard drive should still function correctly on the USB port regardless of the error message. To prevent the USB Power Surge Alert message from displaying, please complete the following steps:
Click on Start.

Click on Control Panel.

Double-click on the System Icon.

Click on the Hardware Tab.

Click on the Device Manager button.

Click on the + next to Universal Serial Bus Controllers to expand the selection.

Right-click and select Properties on any listing that displays USB UNIVERSAL HOST CONTROLLER.

Click on the Advanced Tab.

Check the box that says: Don't tell me about USB errors."

This works fine, and the drive works fine afterwards. I suspect it actually draws less power than they say. Maybe it has a brief power draw spike on startup, but it's running power seems less. In any case, it works fine without the Y cable. I do think it is tacky that WD doesn't give the cable for free, since my $7 Sabrent 2.5" Hard drive enclosure came with a y cable.

But most likely the drive will work fine for you. It is a lovely quiet drive, and takes up no space at all.

Feb 01, 2009 | Western Digital Passport 160GB External...

2 Answers

Need help with western digital wd3200me passport


I bought the same product, I noticed that connecting the device to the USB ports at the back of the PC body and using shorter cable solved the problem, try each of the ports at the back of the PC.

Jan 10, 2009 | Computers & Internet

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