Question about Western Digital My Book Essential 500GB External USB 2.0 - WDH1U5000N 500 GB Hard Drive

1 Answer

It whirs for a few seconds, stops, then whirs again for a few sec

When I plug in the My book 500GB it just makes a whirring noise for a few seconds, stops, then starts again. As if It's trying to startup but failing. It's never registering on my computer during this. The day before I didn't have this particular problem but anther, my drive was being recognized for a minute or so, then would disappear. Strangely it was stable when I was transferring data but once the transfer was done the drive would disappear.

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  • Eddie Jun 01, 2009

    Wow, I didn't think it would be dying already since I've had it for a year and only used it twice.

    My warranty expired 2 months ago. I checked out their upgrades and it seems and it seems like they offer a very limited selection of what you can choose to upgrade to.


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  • 10,406 Answers

The hard-drive is "dying".

Is it still under "warranty"?

When you have the serial-number of the hard-drive inside the external unit, access Western Digital's web-site, and check the Warranty Status.

Note that Western Digital (the maker of the external drive)
has a "Customer Loyalty" program. Enter the serial-number
of the hard-drive on their web-site, and you can purchase a new external hard-drive at a significant discount.

Posted on Jun 01, 2009

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