Question about Western Digital My Book Essential 500GB External USB 2.0 - WDH1U5000N 500 GB Hard Drive
When I plug in the My book 500GB it just makes a whirring noise for a few seconds, stops, then starts again. As if It's trying to startup but failing. It's never registering on my computer during this. The day before I didn't have this particular problem but anther, my drive was being recognized for a minute or so, then would disappear. Strangely it was stable when I was transferring data but once the transfer was done the drive would disappear.
The hard-drive is "dying".
Is it still under "warranty"?
When you have the serial-number of the hard-drive inside the external unit, access Western Digital's web-site, and check the Warranty Status.
Note that Western Digital (the maker of the external drive)
has a "Customer Loyalty" program. Enter the serial-number
of the hard-drive on their web-site, and you can purchase a new external hard-drive at a significant discount.
Posted on Jun 01, 2009
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Posted on Jan 02, 2017
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