Question about Vizio P2 42 in. HD-Ready Plasma Television

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Vertical Red Line

I have a Vizio Model 42HDE TV.  It has a bright vertical red line about an inch wide, on the right hand side of the screen.  It occurs on all inputs and channels.  Does anyone know what causes this?  Thanks.

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  • lite2 Nov 14, 2007

    Yep, I got that too. Same model set but my lines are always to the left half of panel and can be anything from a hairline to 1"+ wide and red or green. Only does it every month or 2 and a slight knock on the frame fixes it till next time. Happens on ANY source. Also my DVI stopped working the 2nd day I had it. Its connected to my PC (MCE2005) so for now I have to use the VGA in.
    Waiting on a service call before the ext warr. expires. Hope they just replace the whole thing.

  • Ironbag Nov 24, 2007

    Same problem here. Ours come and goes. After two hours of use it disapers just for a couple of hours then it will come back. Talk to Vizio customer service they say to junk it, bad display.

    I got the feeling is something minor and I refuse to depart with it.

    Any useful ideas?

  • kelso123 Dec 04, 2007

    Had the TV on the wall attached to an HD box. When I took tv down and set it up in another room attached it to a cable wire ( no box). When I turn on the tv I have a red vertical line if you are looking at the tv on the left side. Manual says it could be a bad VH cable connection. Do I need a cable box?

  • Anonymous Dec 10, 2007

    I have a orange/pink line (2 1/4") inch wide (4 1/4") from right side of screen. Line shows when no devices are connected to it. I tried to correct it by disconnecting all devises to it and nothing works. Please help!

  • algeo Jan 03, 2008

    I have a vertical orange/red line about 1" wide, 1" in from the left side of the screen. Vizio says it is the video board. $150 for board, $195 for them to come out for service. I had drop outs occasionally with this vertical line since I bought the tv three years ago (1/05) and about month ago the line became semi-permanent. I googled the part number and some websites (shopjimmy, tv replacement parts on e-bay) came up with used parts but not the video board I need. Any alternatives, suggestions, etc...

  • Anonymous Mar 17, 2009

    6781QCH060Q (060Q) will this board work for a 37" vizio lcd hdtv

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I had a bright red 1" wide vertical line on the right side of my Vizio P42HDE as well as an equivalent Green line on the left. Sometimes a Blue line would appear adjacent to the red line. Had this TV sinc Oct. 2005. Based on internet research, I opted to purchase an LG 6871QCH060Q board (upgrade to the 6871QCH038A and the 6871QCH038C). Picked the board up on Ebay for $100 + $10 shipping from ShopJimmy parts.

From start to finish, this took about 2 hours to repair. Tons of screws to remove. Took me a while to figure out that the video connection unit in the back is completely modular and needs to be removed before attempting to remove the back cover. Once the cover was removed, I was surprised that I could not see where the replacement board was located. Turns out, you have to go one level deeper and remove the audio board and digital board followed by metal bracket/cover. Once removing the metal cover, the bad 6871QCH038A board was visible. A couple of zip ties will need to be cut as well as several cable connections to get to the 6871QCH038A board. Replaced the board with the 6871QCH060Q upgrade. Make sure to keep the sticky foam rubber isolation pieces and adhere them to the new board. It did take some time to figure out how to disconnect and reconnect all the various types of cable connections. Just take your time. The power cable connector for the 6871QCH060Q board is in a different location, thus I had to reroute the cable. Reassembled and only had 2 unused screws left!

TV workd great. Lines are gone. Have a little burn-in going on where the red line appeared, but still better than forking over $800 for a new 42" LCD 1080P TV. Hope to get a couple of more years out of this Vizio.

One line I found has a general example of LG/Vizio repair manual. Not exact, but close enough...http://www.scribd.com/doc/7580885/LG-TV-Plasma-Training-Manual

Posted on Feb 18, 2009

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It is very likely you have a bad display.  One way to confirm this is pull up the menu and see if the red line is on top of the menu or not.  If the red line is on top of the menu the display is almost certainly the cause.  If the red line is underneath the onscreen display you likely have a bad logic board.

I’m happy to help further over the phone at https://www.6ya.com/expert/dewayne_4a10eab6caecdb92

Posted on Oct 23, 2007

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Fixed!

Spoke with PartStore.com, rep stated 6871QCH038C (038C) is the superceded replacement for the defective prone OEM 6871QCH038A (038A). They and others offer the 6781QCH060Q (060Q) for $50 - $100 more. I opted for the 038C, but I was concerned about the title of the part which states "HAND INSERT"... PartStore.com rep stated it is in fact a board and there is no soldering needed, just "plug and play". DONE, paid only $120.95 + next day shipping for $29.95.

Since I took the TV apart before, it was a breeze and took about 2 hours, start to finish.

Important note, remember to remove the two 1" square spunge type heat sinks/pads the new board needs those for a proper installation and protection of the certain component.

Also you need two small zip ties to replace the ones you are going to clip off.

Added Bonus, the new board fixed other issues:

1. At times I would get a squeegly red line go across the screen. I thought it was the source (cable) but it is gone now.

2. Screen Shift, when I use the XBox for Games or DVD/HDVD the screen would shift. Very annoying, prior to swap out, recently the screen started to shift watching cable. Now it is no-longer an issue.

I am really pleased with my DIY repair and wanted to share.

The damn Vizio Out of Warranty Service wanted $360 for a service call which included the part for $125 plus they take my bad board for exchange.

6871QCH038C $120.95 http://www.partstore.com/Part/LG+Electronics+Incorporated/LG+Electronics%2fZenit h/6871QCH038C/New.aspx
Over Night Shipping #29.95
DIY FREE Vertical Red Line - biggrin.gif

Posted on Dec 31, 2008

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I have a VIZIO P42HD as well. It was manufactured in 2004 and has a serial number of DTPBBT AE501351. I started with a red verticle line on the right side of the screen. This eventually led to a green vertical line on the left side and finally ended with the left half of the picture going out. I followed the "Best Solution" at the top of this thread, including ordering the part overnight from PARTSTORE.com. I ordered part #6871QCH038C as well. The part actually says its for an LG so I was a little worried. I called VIZIO and they could not give advice since I was dismantling the TV, but I went for it anyway. Low and behold, when I took it apart the PCB assembly was made by LG even though it was a VIZIO TV.

I took the TV apart, replaced the PCB assembly and it all worked flawlessly. Total time was about one hour. I have ZERO experience with TV's and was very impressed at how well it all went together.

Posted on Feb 16, 2010

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I did have 1 inch black line starting from top to midle of screen.I talk with visio without any result. I did open tv (pd42hd SP42A type). I carefuly open flex connection when screen connect to pcb where black 1" band show. On one connection there are three square chips. Each of them have e big smt resistor. From hot solderin on resistor was fragile. After I resolder this resistor 1" black band went way.Hope this will help.
titikrojana@hotmail.com

Posted on Dec 04, 2007

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Posted on Jan 02, 2017

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