Question about Dell Latitude C610 Notebook

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Hard drive issues

My dell c610 wont recognize my upgraded hitachi travel star hard drive the old was corrupt and the new one i have put in is not recognized by bios and i cannot load xp to format? Any suggestions

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  • meteshadow May 11, 2010

    it is not in BIOS ? i mean not seen by bios ?

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Make sure your dell c610 is compatible with HD... some older dell laptops can only read 40GB max

Posted on Jun 01, 2009

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I'm assuming this is an internal drive since you are mentioning it not appearing in the bios. If the hard drive is not recognized by the bios check to make sure that the power and IDE or SATA drives are plugged in all the way. If there power, you will hear the unit spin up when you start the machine. If you do not hear the drive spin when the machine starts, make sure the power (for pin) plug is plugged in all the way and attached to the power supply.

If the drive does spin up, then verify the IDE cable (flat ribbon cable with long rectangular connectors at both ends) is plugged in all the way and that it is oriented in the correct direction. There is normally a key at the top (square pin) so that the cable only goes one way. If there is no "key," look at the drive. One end should be labled with pin "1". One side of your cable should have a line that is different than the rest of the cable (normally red). This corresponds to pin "1."

Make sure that the IDE cable is completely plugged in at both the drive and the mother board.

If this is a SATA drive, then you should verify that the SATA cable is attached firmly to the hard drive and the mother board. My guess is that your drive is an IDE drive.

Hope this helps - flub

Posted on Jun 01, 2009

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I had the same problem. Here is what you need to do:
open your Bios, under configurations disable the SATA native support. Exit Bios. Insert your recovery cd and reboot the computer. Your recovery cd will start normally, keep in mind you might have to format the hardrive, don't worry the recovery cd will indicate if its necessary or not. Good Luck!

Posted on Jul 31, 2009

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Have u checked the jumper settings...make sure that it is set to Master.

Posted on Jun 01, 2009

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