Question about Samsung SCH-u740 Cellular Phone

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Samsung Alias shutting off

My phone just ramdomly shuts off. I have hqd the phone replaced cause my other one kept doing it and now same problem again? My Alias randomly shuts off, when I took it in a month ago they said I needed a software update so I did that. Now it is doing it again!!!! when I shut it, when I get a call when I am int he middle of sending a txt. Atfirst it was shen my batt. moved now it just does it by itself! sitting on the table my husband was out of town trying to call me for 4 hours I had no idea it was shut off! What do I do?! I am still with in 1 year of purchase, should I just trade it in?

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If its not the battery, it sounds like a defect. I would trade it in for another model and be done with the alias.

Posted on Jun 01, 2009

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