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Need to change Voice Mail Time

Cant Figure out how to change the time on my voice mail system it's a Lucent. I know how to change it on the phone display but not the Voice Mail it's a hour and 10mins off.

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We need to know which Lucent and which voicemail system you have. When you dial into voicemail, what does the nice lady say? Welcome to......?????

Posted on Jun 04, 2009

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Posted on Jan 02, 2017

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1 Answer

How do change the outgoing "Night Mode" message in the Voice Mail System on NEC Electra Elite DTU 32D-1?


If you are using an Active Voice product (typical w/ NEC) you need to change the hours of operation on the voice mail system. "Night Mode" only changes the ringing characteristics of the phone system and where calls ring, not the greetings that play on the voice mail. The voice mail plays a particular greeting (Day/Night/Holiday) based on the time of day specified in the schedule. The system administrator for the voice mail would have to make this change.

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Change date and time of voice mail


What type of voicemail system?

Jan 13, 2010 | Lucent Lands Phones

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Change voice mail/greeting


Which voicemail do you have?

dial into mail, it will say....
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which do you have?

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Need more rings


You have to change the rings from the voice mail server. If you don't know your way around the server, its best to get a local NEC tech although it is fairly simple to navigate. Depends on your skill. Typical default password for the server is NEC

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1 Answer

Night button and voice mail


Sounds like the voicemail might be off?

Is the system time and date correct? It could be that you lost power, and all the programming that tells the phone system where the voicemail is.

Jun 18, 2008 | Lucent PARTNER18 Corded Phone

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Merlin Legend (Lucent) phone--changing vm list of extension


I do not fully understand you message but it sounds like you want to get into administrator programming of your voice mail.

I don't deal with voice mail programming. My only suggestion is to try and determine exactly which voice mail model you have and find the "administrator" or "programming" manual for the voice mail.

All manuals are available free at www.avaya.com

Apr 25, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Phone Doesn't Ring Long Enough Before Going To VM


The phone you have can be used on different Avaya phone systems that program differently. It is certainly something that can be changed but you would need to know which system you have first. There is a call-forward no answer timer that send the call to another station or voice mail box etc.. after so many seconds. That is what needs to be changed.

All the manuals are available at www.avaya.com but again, you would need to know which system you have before looking for the manual.

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1 Answer

Partner 18D System - Voicemail


Your telephone can be used on different Avaya phone systems and you can have different voice mail systems. They all program differently.

Someone should have administrative rights to the voice mail. They can delete voice mail boxes and create new ones or maybe just change the password. If you do not have a phone system administrator, you would need to determine what voice mail system and what phone system you have. All the manuals are available at www.avaya.com

Most likely you have a Partner ACS system but there are different versions. You could also use these phones on a Magix system and other Partner systems.

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