Hello--my brother went to change color cartridge first--they weren't in the middle like usual--they were to the left--he pulled them to the middle and changed the color cartridge-- it show color cartiage missing--we changed the black and thats okay--whats wrong --how do we fix? I purchased a new Lexmark 83 color cartridge, when I installed it, it gives me the message color cartridge missing. it is an original ink cartridge, it still prints in color, but I get this error before printing each time.
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Hello and WelcomeError 5200 is a service error. Follow this solution step by step
With the printer turned on,unplug it
Open the top and bring the ink cartridge holder to the middle
Raise the gray bar and remove the print head assembly with the cartridges in it
Lower the gray bar with the head missing and close the top with the head out
Restore the power,wait till the printer starts
It will tell you to put in the cartridges, Put in the cartridge
Restore the print head, close the top and the printer will resume working
Error will be removed. If you have already tried all of the above and still you have error then it is probably that your Canon printer is in need of servicing by a service professional. So go to the Canon Service Center. If you want to get support on Call then Call Canon Support by phone, at 1-800-OK-CANON (1-800-652-2666) Please rate my solution as Four Thumbs if it was helpful.Thank you for using FixYa
Print a diagnostic page
If the steps above have not helped, print and evaluate a diagnostic page to see if the cartridges or the printer is causing the problem.
Make sure the printer is on and loaded with unused, plain, white paper.
Press and hold the Power button and then press the Cancel button. Release both buttons. The diagnostic page prints.
Figure 1: Power and Cancel buttons1 - Cancel button2 - Power button
Step 4: Note which cartridges printed which areas of the diagnostic page
You must identify which cartridge printed which part of the diagnostic page, so that if you find defects on the page, you will know which cartridge is the problem.
However, you can install different combinations of print cartridges in your printer, and different cartridge combinations print different diagnostic page patterns. Your diagnostic page may not look exactly like the picture below, but the right and left cartridges will print in the same areas of the page no matter which cartridges are installed.
Figure 2: Diagnostic page layout (the patterns in each area may look slightly different on your page)1 - Printed by the right cartridge2 - Printed by the left cartridgeNOTE:
If you are printing in reserve mode (one cartridge is missing), the missing cartridge's area of the diagnostic page will be blank.
Step 5: Check ink levelsNOTE:
If you have installed a refilled or remanufactured ink cartridge, or a cartridge that has been used in another product, the ink level indicator is inaccurate or unavailable.
Look in the middle of the diagnostic page. The bars with "E" (for "empty") and "F" (for "full") at each end show the ink levels in the cartridges. As ink is used, the solid color changes to a faded color.
Figure 3: Left (tri-color) cartridge almost full - right cartridge emptyFigure 4: Both left and right cartridges almost full
Hmmm, make sure it is properly fitting in there.... Take it out and put it back in.... Usually the printer performs some kind of "preparing the ink" operation... SO allow it to does this...... Make sure you are using genuine ink, sometimes printers won't accept non-genuine inks.... Hope this helps :)
Open the top and left and right cover of printer. There is lock system for open cover just pull the cover after removing screws. Then You can see printer assembely inside it. For open ink cartridges turn on the printer then ink cartridges are in middle then just pull ink cart to your direction then check. Let me know if you need further assistance. Thanks for using FixYa.
Shut if off, then wait 15 minutes. Change to all Genuine Cartridges.
Hello, In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges.That sounds like your problem.Also in Purchasing the Brother's . Color that should be Yellow, will turn out Green, etc. These printers have a chip, that will detect if it is Generic or Genunie. When using Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors.
That's what these Companies do., so they can keep selling the ink cartridges.Some Printers, are able to use Generic, but you have to fill them up yourself and I heard, quite MESSY.
So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS.I had to replace the printer, but Epson, Lexmark & Brothers are always on sale.My Brother & Epson cost me $50.00 with Rebate.Don’t waste too much ink in cleaning it.
This is the only advice I can give you.If you find this helpful, pls rate me.
They are not in the middle as shown in the manual. I still can't find them. God! this printer is only that big and I spent three days looking at every possible corners and gaps and still can't see where the ink cartridges are. Will not buy this Canon printer again.
I see you don't have much knowledge about printers. It always helps to know something about your printer.
It seem you have a color printer. Usually a color printer has two cartridges. Black cartridge and color cartridge. The color cartridge usually contains three colors; cyan, yellow and magenta.
If the black cartridge is empty, you won't see black text in the printed paper. Print a small photo and see. If it has all the colors, but looks dull (without proper black color), that means only the black cartridge is empty. If it is greenish, the magenta ink is missing. Generally orange colored printouts suggest cyan is missing. Likewise, purple color means the yellow ink is missing.
If you installed the printer properly using the CD from the printer manufacturer, you will be notified when the cartridge is empty or close to run out of ink. But if Windows automatically installed your printer, then the system won't give such information.
From the information you have supplied, I believe your blck cartridge is empty or missing.
Oh, I almost forgot to say, some manufactures sell some printers (for example some Canon Pixma models) with only the color cartridge.
Switch on the printer and open the printer cover. The cartridges will move to the middle. You can check whether the black cartridge is missing.
Do not hesitate to contact us for further help.
It is recommended to change the cartidges together, however if one of the cartridges still has ink in it, you do not have to replace them together. The printer may still print with an empty cartirdge but if you are printing something in color it will print without the missing color causing the document to look funny. Hope this helps.