Question about Acer Aspire 5610-4648 Notebook

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Webcam problem Everytime I try to take a photo of me with my built in crystal eye camera (on my acer laptop), it won't let me or a box comes up saying, ' This application has failed to start because Image.dll was not found. Re-installing the application may fix the problem. {OK}' So I click OK and then another box comes up saying, 'Acer Crystal Eye Webacam has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. {Close program) So I click it and nothing is happerning. What am I going to do? :/

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Nothing it never finds a solution if you have empowering technology try ALT +F10 but remember this will start the laptop from man. and you will lost everything so back everything on to disc.

Posted on Jun 01, 2009

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Hi there.
Go here to Acer support, choose your operating system and download the camera drivers & install them, this should clear the problem up for you.

http://support.acer-euro.com/drivers/notebook/as_5610.html

Good luck and thanks for choosing FixYa!!

Posted on Jun 01, 2009

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Re install the drivers and software.
copy and paste this link into your browser, then look at the list and download the driver for your camera.

http://us.acer.com/acer-v2/service.do?LanguageISOCtxParam=en&miu10einu24.current.attN2B2F2EEF=3750&sp=page15e&ctx2.c2att1=25&miu10ekcond13.attN2B2F2EEF=3750&CountryISOCtxParam=US&ctx1g.c2att92=453&ctx1.att21k=1&CRC=2054404012

Posted on Jun 01, 2009

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1 Answer

Driver webcam crystal eye


Crystal Eye is a webcam application included with some Acer laptops.
Laptops that have the Crystal Eye WebCam application installed also have a camera built in to the monitor.
Crystal Eye can adjust the camera's brightness, contrast and color intensity, and capture photos.
If you removed the Crystal Eye WebCam application from your Acer laptop on accident, you can download the software from the Acer website and reinstall the application to your PC.

Click "Start." Click "Control Panel." Input "device" into the search box. Click "Device Manager."
Expand "Imaging Devices."
Double-click the Web camera to find the name of the manufacturer.
Go to Acer Support.
Select "Notebook" from the "Select Your Product" menu.
Select the notebook's product line, then select its product model.
Click "Confirm."
Click the "Applications" tab.
Select an operating system from the "Operating Systems" drop-down menu on the far right.
Scroll to "Camera." Download "WebCam Application."
Use the manufacturer information found in Device Manager to determine which vendor to download from.
Save the file to the desktop.
Double-click the file to run the setup for the Crystal Eye WebCam.
Follow the on-screen instructions to complete the installation.
Acer supporthttp://support.acer.com/us/en/default.aspx
Click start control panel view devices and printers you should see your webcam from there
if you are have trouble with your webcam
Click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark?
right click to reinstall drivers or update driver xp
Click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7
http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
IE: webcam name webcam driver you might have to try a few times to get it right
software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours
http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html
Windows XP/Vista/7/8
It might take some time being a freeware driver solution
note: it will find all of your outdated drivers
this is a free driver solutions
This will automatically search for and find the correct driver
you will have to update every driver individually once you update you might be asked whether you
want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated
Some webcams and programs require additional software, although that should be installed with the webcam if things are right.
But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date.
But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing.
Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10).
http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer

Jun 20, 2013 | Acer Aspire 5315 Notebook

1 Answer

I have acer AOD257. before i have a acer crystal eye webcam but it suddenly stop working.everytime i open it says


The oiriginal Acer webcam was providied by the manufacturer as a software program to be used by microsoft! After the warranty expired, I installed windows 7 and the camera disappeared! What does that tell ya!

Nov 01, 2012 | Acer Aspire One D257 Netbook

1 Answer

Acer crystal eye webcam runtime error problem


Try reinstalling your camera driver and application program.

Mar 28, 2012 | Computers & Internet

2 Answers

I was under the impression that my Acer Aspire 5532 had a built in webcam, I don't see it in scanners and cameras, and have no idea how to access it, can you help?


There is built in Acer Integrated Acer Crystal Eye webcam in your laptop.

Probably you have software disc who came with laptop in that disc you have software for webcam (Acer Crystal Eye)

Feb 25, 2010 | Acer Aspire One PC Notebook

4 Answers

How do i turn on the webcam on my laptop?


Hello jenna_foster,

If you don't have a crystal eye webcam shortcut on your desktop then do the following:

•Click Start (lower left-hand of screen)
•Select Run
•Copy and paste this in the Run window (include quotation marks):
"C:\Program Files\ACER Crystal Eye webcam\Acer Crystal Eye webcam.exe"
•Click ok

The Crystal Eye webcam will become activated


Have a great day,
martyshaw152

Feb 10, 2010 | Acer Aspire AS5520-5537 Notebook

1 Answer

Acer crystal eye webcam


You can go to the manufacturers website to check if you have the very latest driver for your webcam. if not, you should be able to download it from there.

Go to control panel, then system properties, then device manager, then hardware. check imaging devices to see if your webcam is recognized.

Mar 12, 2009 | Acer Extensa 5420-5687 Notebook

1 Answer

Acer crystal eye webcam


yeah sure it is made for that purpose for video conf and picture taking just go to start>all programs>Acer Crystal Eye folder u will find the icon there just make a shortcut from there to ur desktop if u dont find it there then just go to "C:\Windows\Acer Crystal Eye Webcam.exe"

otherwise ur webcam utility is not installed just download the utility from

ftp://ftp.support.acer-euro.com/notebook/aspire_5315/vista/Drivers/

pls rate me fixya if i have fixed ur problem pls let me know if u want more help on this

Feb 27, 2009 | Acer Aspire 5315 Notebook

1 Answer

My laptop has a built in webcam... crystal eye


if ur drivers are updated from www.acer.com then u should look into settings of yahoo messenger and select and test ur camera but these settings will only work when u are online try if it helps check ur camera if it works somewhere else

Feb 20, 2009 | Acer Aspire 4315 Notebook

2 Answers

Acer aspire 2920 webcam won't work in msn messenger


Make sure that another webcam application isn't running such as Crystal Eye or whatever program you use to take pictures with the webcam.

Jan 11, 2009 | Acer Aspire 5920-6727 Notebook

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