Question about Tomtom GO 910
I own a Tomtom 910 navigation system for less than half an year and 2 weeks ago just like that the display is not showing any light.
What can I do?
Get a RMA by TomTom by callinging them directly (see on TomToms webpage) I've solved by shipping my unit to Neaderland with UPS at no cost, they replaced the motherboard (not the display, this just remained the same!) I've received the repaired 910 after 5 days and I've spent no one cent! And I've got also the battery, AC power supply and software replacement! Other problems of the software are still present: the unit won't cange colors by night-light changes (only one time after a reset...), tryes to connect to phantom computers, after a power on it get off and then on if connected on the car support,... The 910 is a crazy device, not stable at all. I think I'll change it with the new model Go930T Ciao (sorry for my bat english)
Posted on Jun 08, 2008
If it doesn't turn on after a hard reset and disconnecting the battery you may have a screen issue. Even though it's only the backlight you most like will need to replace the entire screen. There are third party TomTom Repair Guides websites that show you how to replace / resolder components.
Posted on May 25, 2009
My tom tom GO 910 light button is on but back light ( LCD ) is not on. can anyone tell me what and where is broblem.
Posted on Jul 25, 2008
How STUPID can people get with answers.
JSPCExpress, didn't you read this???
Comment by keepsound, posted on May 19, 2008Backlight is not working, reset button don't resolve the problem
So why did you persist on saying to Press the Rest Button, when he has already tried it ?
I have the same problem. It's something more serious than just a reset button. I have opened up my TomTom 910, and can't find the damn problem. Most likely need a new screen, and they're not cheap.
Posted on Jun 08, 2008
THERE IS A RESET BUTTON UNDERNEATH OF THE DEVICE.
BY THE WAY I CURRENTLY OWN A 910 AND HAVE HAD THE SAME PROBLEM. PRESS THAT BUTTON AND IT SHOULD RESET THE THE DEVICE FOR YOU.
POST BACK WITH RESULTS
Posted on Feb 20, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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