Question about Lexmark X4270 All-In-One InkJet Printer

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Refilled printer cartridge

I have just installed a new black cartrige and the printer still reads "black cartrige missing". Why is it not recognizinng this new cartrige?

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Sorry if you do not like this answer, but it is the truth.

Lexmark does not support the use of OEM or third party cartrideges.

Lexmark, considers this to be product tampering and will void the printer's warranty.

Don

Posted on Jun 01, 2009

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1 Answer

Black Cartrige Missing


Did you use a brandname ink cartridge - or is it a knock-off brand? If it is a brand name - then the cartridge is most likely defective. If it is a knock-off brand - some printers do not recognize the electronic in the cartridge and therefore don't see it as one being installed.

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You may need a newer cartridge
See if the printhead has any abnomal markings.
You can compare it with the color printhead.
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I have just resolved the "Install black cartrige" issue on my printer I am not sure if it will solve everyone's problem but these are the steps I took to solve the problem.

1. removed the black cartrige.
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The electronics are bad on your compatible and your printer can't recognize it's there. Return this cartridge and get your money back. The next cartridge you buy, ask if the electronics have been tested to be functional. I recommend refils from Cartridge World or Office Depot.

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Ensure that you are using original cartridges.

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