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Reimaged ibm thinkpad and now usb ports e/f drives not being recognized. need to install hardware. receiving code 28. Where/ how can I do that?

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  • alison_rudic Jun 02, 2009

    thank you so much for your assistance. the driver loaded great but still getting same error message- code 28. Still says cannot install usb hardware because cannot find the software. Am I missing additional software now? thanks again!

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Go to:

http://www-307.ibm.com/pc/support/site.wss/product.do?doctypeind=9&template=%2Fproductselection%2Flandingpages%2FdownloadsDriversLandingPage.vm&sitestyle=lenovo

Fill in the model information for your thinkpad.

Download the required drivers.

Run the installer package on your thinkpad.

Did you use the original factory image from IBM - it should install all drivers?

Posted on Jun 01, 2009

  • Rik Evans Jun 02, 2009

    Did you update all of your drivers with the ones from IBM?



    Does the device manager show anything missing?



    Have you updated windows since you reimaged? If not, do so using the custom option and install any hardware options it presents - any critical driver updates should be registered.



    With the latest drivers and updates installed it should be able to recognise and install USB Keys and Hard-disks. If not we will need to gather more info.

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