Question about LG WM-2277HW Front Load Washer

1 Answer

Washer wont collect the detergent

Each time i try to wash i notice there is no foam and when i open the sap drawer the detergent remains untouched

water does not get into the soap compartment

Posted by on

  • Anonymous Mar 26, 2014

    Water collects in the compartment where the detergent goes and it gets smelly. It seems clogged somehow, but I don't know how to fix it.



1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

If this happens when using liquid detergent, I had the same problem. You may have a little piece missing out of the liquid detergent box. I take the little box out when using powdered stuff, and apparently this little piece must have fallen out. When you look at the box, there's a little tube coming up out of it. There should be a little "hat" that goes over it. Mine was missing and caused the soap not to dispense. I am still trying to find a schematic for the parts for this machine.

Posted on Nov 01, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Water leaking from detergent drawer

The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?

Only leaks when filling

  • Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
  • If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
  • A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
  • A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
  • Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
  • Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills
Leaks out of drawer during the wash or rinse cycle
  • Too many suds? If you can see the door glass is white with foam up to the top it could be foaming out of the dispenser. Too much foam in the washing machine
  • Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
  • Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.
Leaks from drawer only when spinning
  • If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
  • If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above

Dec 23, 2016 | Washing Machines

2 Answers

How can I open detergent drawer, opens about 20mm & won't come out any further

Pull the drawer out as far as it goes then lift it up and pull it out completely. It may be stacked due to detergent remainings.
So, you should clean the drawer with a soft brush under warm running water. Do not put the drawer into a dishwasher!
Replace the drawer by tilting it into position.
Hope it helps.

Jun 08, 2015 | Asko W6021 Front Load Washer

1 Answer

Soap residue remains in the detergent tray. Why.

Residue builds up no matter what the manufactures claim.

Once in a while, remove the detergent drawer. Pull it out gently until it stops. then push down on the black tab at the washing machine end of the drawer and while pushing down, pull the drawer totally out. Take it to the sink and wash it out with an old toothbrush.

May 01, 2015 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Water remains in detergent drawer

bpkaplan - did you find a solutiion? I have the exact same problem with my LG Tromm WM2477HW front load washing machine. It is about 2 1/2 years old.

Nov 24, 2008 | LG TROMM WM2688H 4.0 cu.ft. Front Loading...

1 Answer

Detergent dispenser drawer stuck

You may have to remove the washer top (three phillips screws at the back, then push top back about two inches and lift it off) then drill a hole in the top of the plastic dispenser to allow you to use an object like a screwdriver to maneuver the offending part around so it will drop down and allow you to open the dispenser drawer. Use foil tape to seal hole if you don't want to buy a new dispenser. Clean out blue plastic dispenser parts so detergent will siphon out completely. Pushing down on the center tab at the back of the dispenser should allow you to take the dispenser drawer the remainder of the way out. In the future, make sure you do not use over 1 tablespoon of HE soap (and 1 teaspoon of fabric softner) max per load. Even less if you have 2x or more detergent.

Oct 11, 2008 | LG WM-2277HW Front Load Washer

1 Answer

Water overfowing

can you remove the soap drawer and clean it .Ther may be a build up soap in the drawer assyor your water pressure may be to strong try turning down the taps.if you ring the manufacture thay may have an operating book.hope this helps.

Mar 13, 2008 | Creda W100FW Front Load Washer

3 Answers

He4t - monthly bleach cleaning cycle

Washer Monthly Maintenance Procedure:
This cycle uses higher water volumes in combination with liquid chlorine bleach to thoroughly clean the inside of your washing machine.
  1. remove any clothing or items from washer
  2. CLOSE door (duh)
  3. open dispenser drawer and remove the detergent compartment and set aside. No laundry products will be added at this time. You will be required to add only liquid chlorine bleach at a later step.
  4. For Kenmore Elite HE products press a specific combo of buttons.
  • Select Rinse/Spin program
  • select low spin speed
  • select warm/cold water temp.
  • select 2nd rinse option
  • push the "end of cycle" signal button 4 times within 5 seconds to start the cycle
The machine will fill and run a short sensing cycle. This will take about 3 minutes.

Step 5
  1. The washer will provide 4 short tones. Check the: ESTIMATED TIME REMAINING display for the codes indicated below:
  • if "Ab" (add bleach) displayed in the estimated time remaining window (you'll hear 4 short tones) proceed to Step 6.
  • if "rL" (remove load) displayed in the Estimated Time Remaining window an error tone will sound. The door will unlock.
    -open the door and remove the items from the washer.
    -continue the cycle by pressing the START button.

    NOTE: The water in the unit will dispense for a moment, then the door will unlock, lock again, and then the cycle will continue with another check for items in the washer.

    The machine will fill and run a short cycle to determine whether any items have been left in the washer. This will take approx 3 minutes.

    the washer will repeat Step 5 until it can determine that there are NO items n the washer and will display "Ab" (add bleach).
6. Add liquid chlorine bleach.
  • If using the maintenance procedure for the first time, open the dispenser drawer and immediately add 1 cup liquid chlorine bleach to the Main Wash detergent compartment. The liquid bleach should immediately flow out of the dispenser.
  • If doing a monthly maintenance procedure, open the dispenser drawer and immediately add 1/3 cup bleach to the Main Wash detergent compartment. The liquid chlorine bleach should immediately flow out of the dispenser.

  • Water will be flowing into the dispenser drawer when the bleach is added ... this is normal.
  • Do not add any detergent to this cleaning cycle. Use of more than 1 cup of bleachw ill cause product damage over time.
7. Once the cleaning cycle has begun, allow the cycle to complete. An est cycle time will appear on the display.

8. After the cleaning cycle is complete, leave the door open, clightly to allow for better ventilation and drying of washer interior.

9. Replace the detergent compartment divider.

Feb 04, 2008 | Kenmore 3.8 cu. ft. HE4t Front Load Washer

1 Answer

Water in detergent drawer

try cleaning the drawer or it may have a faulty valve.

Nov 07, 2007 | Fisher and Paykel Fisher Paykel Intuitive...

Not finding what you are looking for?
LG WM-2277HW Front Load Washer Logo

272 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Gerry Harvey
Gerry Harvey

Level 3 Expert

1474 Answers

Are you a LG Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides