Question about Epson Office Equipment & Supplies
I am using an Epson gt9700f scanner with the latest drivers downloaded from the Epson website. After a reformat, I did not install the drivers on a fresh install, instead, I installed everything else first. Now using XP Home SP3 Japanese and any scanning software I use comes back with "Error in image transmission" or "The scanner is busy with another task, please wait until this task is completed and then click 'preview' again". I have tried reconnecting to different USB ports, turning the scanner on and off, restarting the PC. Reinstalling the full scanner software that came with it and downloading the latest updates direct from the manufacturer yet none of these seem to work. This is irrespective of what I try to scan - paper, photos, film, nothing works. The scanner itself when told to scan/preview slides the illuminated scanning bar from one end to the other and back just like it does when it works properly.
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Posted on Jan 02, 2017
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