Question about Sanyo DP32746 32 in. LCD Television

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Sanyo Vizon T.V. No sound, no pic

This morning the pic and sound went out on t.v. Called CS, sat on hold for 20 min to be told that it's a backlight. When I asked why the light affected the sound he told me to call a service repair man, that my tv is dead. Is this correct?? Does the backlight affect the sound as well? Before I spend the money on a backlight I want to make sure that's whats wrong. This morning the pic and sound went out on t.v.

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  • 11 Answers

No,this is the internal hard ware power supply problem

Posted on Jun 01, 2009

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Posted on Jan 02, 2017

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Sound went out


please go to control panel and use the utility system restore. and use the date that you know was workign good and fix it.
God bless you

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How to reset the TV menu on my sanyo vizon 24k40?i think a menu pop out and someone in the house mess it up?can't access the whole menu and remote control isn't working?


Hold down "INPUT" Button at TV panel, while you press "INFO/A-B" button in your remote.. Or...Hold down "INPUT" Button at TV panel, while you press No.1 chnl on your remote..

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The menu button is on your remote control, it is located at the bottom of the input button

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1 Answer

My sanyo 32" tv went black and no sound while watching it. Now, when i turn it on it does nothing. Should I repair it or get a new one


There are two places to look for the problems, the backlight inverter board and the power supply. Look at the power supply first since it is easier to get to, look for burnt parts, bad capacitors, etc. Look for 5vdc, 12vdc, and 24dvc.
http://en.wikipedia.org/wiki/Capacitor_plague
Check here to see how much the parts go for: www.shopjimmy.com

Please post back what you find.

Dec 17, 2009 | Sanyo Vizon LCD-15A2 Television

2 Answers

27' vizon tv black screen


It seems to be a PSU (Power Supply Unit) problem. When you unplug it and replug, the screen comes on for a moment. That means that the capacitor does not hold charge for long. Open the back and look for bulged or burst capacitors on the module where the power cord meets inside. Replace the whole module if you can not replace the capacitor with exactly the same specs.

Nov 07, 2009 | Sanyo Vizon LCD-15A2 Television

1 Answer

Sanyo lcd tv flat


I have researched this problem and it is so common we that own this piece of junk ought to form a class action suit and sue. It is caused by a bad part or bad connections to a part called a backlight inverter. It seems the LCD needs a higher voltage than supplied by the 12vdc power pack so this part re-chops the DC voltage to generate the LCD requirement.

The date of manufacture is on the back of these TVs and all the problems seem to be from those made in 2006 to 2008

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Sanyo vizon,2 years old


HEY EVERYBODY, I HAVE THE SAME PROBLEM FLAT SCREEN IS LESS THAN A YEAR OLD. I CALLED SANYO AND THEY TOLD ME THAT THERE IS SAFTERY SWITHC IN THE TV THAT PREVENTS IT FROM DAMAGING ANY PARTS AND IT MUST OF BEEN TRIGGERED BY A STORM AOR SOMETHING THEY ARE CONTACTING A SERVICE STORE IN MY AREA AND SENDING THEM A SERVICE TICKET NO CHARGE TO ME

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