Question about Sony Ericsson K800i Cellular Phone
The display became corrupt after receiving a virus text message. Tried to reload the operational software but the Sony site said that the software was up to date. I would like to erase the operational software in the phone and reload it. Any ideas? the phone is currently unusable due to the corrupt display.
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Posted on Jan 02, 2017
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The phone has hung up because there are errors in the software. So to reset remove the battery and the memory card from the phone. Using your PC , scan the memory card for any corrupt files or media files with virus- it is possible when they are downloaded from unsafe sites. If so remove or format the card. Now replace the card and battery and switch on the phone. If the phone hangs up then it is confirmed that the software is corrupt and will need a reinstallation. Seeking help from the authorized service /support centre is most ideal. Take estimate and decide.
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