Question about Logitech QuickCam for Notebooks Pro Personal Web Camera

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Video call through Skype drops my internet connection after 30 seconds to a few minutes- any suggestions

Each time I make a video call with Logitech webcam it drops my internet connection after 30secs to a few minutes. doesn't matter which contact I talk to, same issue. I've read several other issues with Logitech and routers issues with skype. Any suggestions? Could it be connection speeds? I can make voice call with no problems. Thanks for any help/direction

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Posted on Jun 09, 2009

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How do I sinc my Logitech controller to the ps3? I've never used and after market remote before.


Connect both to the PS3 using the usb(charging cable for a few minutes) leave it for 30 seconds and power on the controller

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My webcam has been working correctly until yesterday after an automatic update on skype it freezes after a few seconds or the video at the other side cannot be seen at all.


I had the same problem.... did an automatic update and right after that when i would go onto skype the other person's video would freeze after 20 to 30 seconds. I was running skype 4.2. I completely uninstalled skype and then downloaded version 5.0. problem solved.

Sep 24, 2010 | Logitech Webcam

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I am not a computer person.I was wondering if logitech webcam C250h will work with skype?


Yes, I have a Logitech WEBcam (not the same model) and I use Skype.
After you installed Skype then :-
To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.
Avoid connecting the WEBcam to an USB hub.

Mar 09, 2010 | Logitech Webcam

1 Answer

I have Logitech notebook pro webcam, when on skype my picture shows abut nd the other person can hear me just fine but I cannot receive video from the other party but can hear them also.. Any...


Dear friend, if other side does not have a cam or does not put the cam on mode for you then your not able to view them. Some time other side camera window will open in your Skype but you can't see the image. May be you seen black screen or green. It will happens for the few reason. 1. Slow internet connection, 2. wireless net connection, 3. if the other side camera open for other messenger , for exam Yahoo/msn & at the same time she/he sending you a cam viewing invitation in Skype , that time you will see those screens. 4. After log in go in Privacy then Calls & then open video settings. Now you set the Automatically receive video from mode & try after that to use.

Thanks & waiting for your feedback.

Feb 08, 2010 | Logitech Webcam

1 Answer

My camera quit working in skype, any suggestions in troubleshooting? the green light isnt coming on at all, it was working like 5 minutes ago


To test if the Logitech QuickCam is functioning, check the USB cable, make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.

Dec 14, 2009 | Logitech QuickCam Connect Webcam

1 Answer

Video freezing


There is a history of this problem in Skype - have a look at the Logitech forum - I suggest you read from the beginning of the thread on page 1

http://forums.logitech.com/logitech/board/message?board.id=video_clients&thread.id=5511

Aug 30, 2009 | Logitech Quickcam Chat Webcam

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Logitech Web cam freezes every few minutes when used with Skype


Look in device manager See if there is a memory conflict with another device

Jul 27, 2009 | Logitech QuickCam Connect Webcam

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Computer just stops dead after a few seconds of Skype Video call


Check to see if there is an updated software package for your model HERE.


Jun 15, 2009 | Logitech QuickCam Connect Webcam

1 Answer

Web cam drops off line


Normal 0 Recheck your Audio & Video settings.



Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jan 15, 2009 | Logitech Quickcam Chat Webcam

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