Question about Sony DCR-HC38 Mini DV Digital Camcorder

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Cassette doesn't load and move down into machine

When I put a tape in and try to close the door, the cassette doesn't move down into the machine like it normally does. I've tried with carious cassettes and without, but still wot work. can anyone help? thanks james cg

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I had the same problem. With the camera on, keep taking the battery off and putting it back on. Start to close the door and then open it. Eventually you should hear it try to move. Keep doing it and it should move down all the way.

Posted on Jul 16, 2009

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This worked to get the cassette to eject, but not load. Once I did this the camera no longer accepts my batteries, and won't load my tape.

Posted on Nov 27, 2009

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