Question about Canon NP 6050 Copier

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Paper pick up problem

My canon np4050 machine has 2 trays (folio and A4R). the paper is picked up from folio tray, but it has a problem with A4R tray to pick up a paper (jammed). Many local service engineers tried and got failure to solve this problem. please give me the correct direction to solve the problem.

SA Kannan

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  • 30 Answers

Hi,try to clean feed rolls,sensors.clear any misfeed sheet from paper supply area.send me a result.
thank you.

Posted on Jun 01, 2009

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Posted on Jan 02, 2017

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Canon ir3300 showing paper jam in 2nd tray but thre is no paper jam in it


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If Paper does not feed into the machine.
• Remove any obstructions inside the machine.
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• There is too much paper in the paper tray. Remove excess
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Have you tried to clean the pick up rollers with a rag with a small amout of WD-40 or Simple Green. Clean the roller then whip off with a dry rag. If the problem improves you need to replace the pick up rollers. If not you may have to replace the paper feed clutch. Also, look to see if the seperation pad is ingaging when the paper tray is pushed in. Open the left side door. I've seen the actuator break. Also, have you tried to use the manual feed tray???? I know you made sure the paper guides in the paper tray are set correctly for the size paper in the tray??? Good Luck

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That is a pre heater fault.

Preheater exit sensor in unexpected state during fault.
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The preheat flag tripped unexpectedly while picking paper from Tray 4.
The preheat flag tripped unexpectedly while picking paper from Tray 1.
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The preheat flag timed out waiting for the paper picked from Tray 4.
The preheat flag timed out waiting for the paper picked from Tray 1.
Preheater sensor timed out during stage.

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Hello Uncle123,
I don't have a user manual at my fingers, but you can go into "additional functions". I don't recall if it is within the"common settings" tab or "copy settings" but you can designate any paper tray to be "unique". For example you can designate tray 2 as "colored paper, or recycled paper" .In which case, if you are feeding from tray 1 and it runs out the copier now knows that tray 2 has a type of paper that is different than the current run.Even if the paper size is the same. I hope this helps. Take care. ..............................spinal.........................

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