Question about Rinnai RHFE-1004FA 38,400 BTU Energy Saver Ductless Heater - Natural Gas

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Rinnai Heater 557ft won't stay on!

I have Rinnai energy heater 557ft which never stays on. I have tried to input the correct time on the heater because I thought this may be the problem. The longest it will stay on for is 5-10 mintues max! Any suggestions on what I can do? Kate :-)

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  • Ned C Cook
    Ned C Cook May 11, 2010

    Gas or electric?and how much difference in room and setting remps?

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  • 61 Answers

It sounds like a thermal cut-out switch. check that vents aren't covered?

Posted on Jun 01, 2009

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Posted on Jan 02, 2017

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I have a rinnai energy saver 556f our power blew out and it knocked out all our appliances.i am trying to get my rinnai to stay lite but the pilot wont stay on.it goes on for about 3 seconds and then cuts...


Patrick,

Your 556 does not have a pilot light. When you try to start look into the window, you should see an arcing, this is the igniter. With a power outage there is no telling what may have happened. With only limited knowledge of a gas heater you should call a Rinnai service guy.

Good luck,

Tom

Oct 12, 2010 | Rinnai RHFE-1004FA 38,400 BTU Energy Saver...

1 Answer

Heater turns on initially - green light comes on and it fires up, stays on for 5 seconds then switches off, followed by a continuous beeping sound.I have tried this several times and the same thing happens...


When you say it lights up is the green light changing to red to let us know the unit has sensed a flame? If you get a visible flame but no red light then this indicates either the flame sensor is fauly or the electronic board is faulty

Jul 26, 2010 | Rinnai RHFE-1004FA 38,400 BTU Energy Saver...

1 Answer

Rinnai 431WT blinking53


Wooden,

You have some problem with the spark. Either it didn't come on or it stayed on longer than it should. Try to start the heater and look into the burner you should see a spark in the pot.

Tom Hawkins
hawkins111@gci.net

Apr 09, 2009 | Rinnai RHFE-431FAIII 16,700 BTU Direct...

1 Answer

Rinnai 431wt filter light won't go out


If you have changed the filter, and the light stays on then you need to let the system stay down for 24 hours without running. Also go ahead and check the vent cap on the outside of the unit. The light will go awaa by itself if you need to use the system

Feb 08, 2009 | Rinnai RHFE-431FAIII 16,700 BTU Direct...

1 Answer

A solid red light


If you have the economy button on turn it off. If there is a draft around the room sensor it will read much lower than the room. That should make the heater run wide open all the time however. Make sure the screens and fan blades are spotless. When it is 4 degrees outside your heater may be working very hard to try to heat the room.

Stay warm,
Tom Hawkins
hawkins111@gci.net

Jan 01, 2009 | Rinnai RHFE-1004FA 38,400 BTU Energy Saver...

1 Answer

Error code 11 on my rinnai


A code 11 also means that it might not be getting any gas. On thr right side of the unit you will find a small door. open it up and make sure the valve is in the open position. If it is, you should contact your gas company to come and diagnose what is going on. The Rinnai is not a do it yourself fix it type of heater.

Nov 06, 2007 | Rinnai RHFE-1004FA 38,400 BTU Energy Saver...

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