Question about Dell Inkjet 720 Printer

8 Answers

Dell 720 printer won't print

I replaced the cartridge, and now it just prints a blank piece of paper

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  • ruthiemae Nov 02, 2007

    I installed new color and black cartridges. My Dell 720 doesn't print. When in Word and Excell and click on print-idle status is on, but when I print in note pad--it will work

  • Anonymous Dec 02, 2007

    WONT PRINT COMES OUT BLANK

  • mamaw50 Dec 06, 2007

    wont print black at put in new cartridge still wont print black at all and very little color

  • Anonymous Dec 30, 2007

    MY PRINTER WILL PRINT PAGES, BUT WILL NOT PRINT ADDRESSES ON MY ENVELOPES, HOW DO I SAVE MY ADDRESS FOR FUTURE REFERENCE. ON WORD PERFECT OR ANY OTHER METHOD. THANK YOU

  • Anonymous Jan 05, 2008

    Ther very same as the others. Installed a new black ink cartridge but it still won't print.

  • Anonymous Jan 05, 2008

    Replaced color and black ink cartridges with new generic ones, printed test sheets ok, cleared print nozzles twice and now it will only print blank pages.

  • Anonymous Jan 21, 2008

    will not print pages after installing new cartridges

  • Anonymous Feb 06, 2008

    The print is very very light and I just had the black cartrige filled. The color cartrige is close to empty but I am printing black lettering. I don't know how to clean it.

  • Anonymous Mar 20, 2008

    cartridge

  • Anonymous Apr 29, 2008

    My printer will not print at all or will just print color and not black.

    What should I do?

  • Anonymous Jun 06, 2008

    dell acknowledges new printer cartridge but their install cartridge page hangs up entire computer and will not process

  • tiffamous Jun 12, 2008

    i've had my 720 for about 3-4 yrs no problem all of a sudden when i replace the ink it won't print color and recently black either. i'm so frustrated to have spend 50 bucks on ink and i don't know if the Staples brank ink i bought is the problem or if its the cheap printer

  • Anonymous Jun 25, 2008

    I've never had problems with this printer and it's printing blanks!

  • matttdalton Jun 26, 2008

    I had the same problem with my Dell 720. I just bought a new cartridge because I thought it was dead and that was the problem. Then it did the same thing again. Frustrated, I took the cartridge to the kitchen sink, rinsed off the electrical connectors and ink dispersement area, wiped it dry and lightly scrubbed the ink dispersement area and ink started coming out! I popped it back into the printer and the dang thing started working like it was brand new!

  • Anonymous Jul 14, 2008

    Im having a problem with my dell 720 not printing black and sometimes not printing at all.Its new ink i just got at staples? any information would be helpful. i have tried cleaning the nozzles several times?

  • allymb Aug 14, 2008

    I'm having the same problem everyone else is having with this printer and it looks like there's no resolution. Sounds like it's time to buy a new printer!

  • mdkoetter Aug 20, 2008

    printer prints eraticly, too light to read

  • Anonymous Aug 31, 2008

    it printed the page when I put in a new color cart..showing the alignment to pick a number..than it won't print anything else...the page prints with nothing on it.

  • Anonymous Sep 09, 2008

    Have not used printer for a couple of months so when it didn't print I put in a new black cartridge - still nothing at all, tried taking cables out and putting them back but nothing not even on a test page.

    Any body else had this problem?

  • MikeMDell Sep 19, 2008

    Replaced both cartriges ... black prints but not clear lettering.

    Color only prints yellow on the test page....no color at all with normal printing

  • printerhelp2 Oct 28, 2008

    Printer seemed to be working fine but then after changing cartridges the black does not print at all and color barely does.

  • asht Jan 07, 2009

    I have a dell 720 printer I can't get it to print color, but have no problem with printing black.

  • bicycles Jan 09, 2009

    I have a dell 720 and it will not print. It does everything but put ink to paper. I am not sure if it is the new refilled cartridge or the printer? I have tried just about everything I can think of.

  • jcarpe7266 Jan 25, 2009

    JJSand's solution worked for me, black is printing now. But it does use a lot of ink, is very bold and bleeds through the back side on economy paper. I'm amazed with so many reports that Dell doesn't have a solution for this. I was on chat for an hour with them yesterday and got no where near the solution I found in 5 minutes on FixYa.

  • daisyhess Feb 14, 2009


    • dell720 printer will only print some of the page

  • SBethR Mar 10, 2009

    Dell 720 Inkjet Printer, sounds like it's printing, but only prints out blank pages. Tried cleaning printer heads, new ink cartridge, reinstalled drivers. Tried JJSands answer, but nothing works.

  • echy16 Mar 17, 2009

    I changed the ink cartridges and now all i get are blank pieces of paper.


  • podium12000 Mar 26, 2009

    had not used dell 720 printer for about 4 years after trial cartridges dried up.bought a new black generic cartridge on line for $20.it printed with white lines so ran nozzle clean from maintenance 3 times.it was now printing faintly and after about 10 copies stopped printing just got blank pages.opened up new cartridge, sponge inside seemed to be dry of ink.
    bought some ink refill from calidad of right type injected ink and put cartridge back in printer-printed 3 sheets than stopped blank sheets only.
    tried cleaning methods of cartridge in hot water with alcahol and ink seemed to flow.
    put cartridge back into printer and still only got blank pages.
    can any one help please



  • Larry Jackson
    Larry Jackson Apr 06, 2009

    My Dell 720 printer showes I have plenty of ink but all I get are blank pages! This printer has never been a good printer and I would never recommend it to anyone!

  • pest control Apr 27, 2009

    My printer (720) will only print black, no colors. I have cleaned the nozzle heads, switched cartridges and nothing seems to work. No one seems to have any other suggestions. HELP !!!! AUGH!!!!!!!

  • l_nadolski May 11, 2010

    I have Dell Photo Printer 720...it still says I have color ink (24%) and the black ink is 65% full. It is only printing some of the letters on the paper in very light ink...do I need to clean it? and if so how do I clean it?

    Thank you for your assistance.


  • Anonymous Mar 29, 2014

    prints first line only. crooked

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8 Answers

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Our Dell AIO A940 stopped printing black ink. Tried so many things, and finally (a year later) got it to print by selecting:

PRINT, PROPERTIES, PAPER SETUP, SPECIALTY PAPER, PHOTO/GLOSSY

It's worth a try! Good luck!

Posted on Jan 31, 2008

  • silviat772
    silviat772 Oct 17, 2012

    This was the only thing that worked. However,.....could it be that it is using the color cartridge to print black?

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I had the same problem. What happened to mine is that the ink crusts up on the cartridge. Remove the black (or color) cartridge and take a paper towel dampened with warm water and wipe it over the the area where the ink is dispensed on the bottom of the cartride until ink seems to be flowing freely. Then pop it back into the printer and use it as normal.

Posted on Sep 24, 2008

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I 've had this printer for four years, never used til now. Loaded new cartridges got color but no black ink. Put black cartridge in very hot water for several minutes changed the printing speed to high quality now it's working,

Posted on Sep 23, 2008

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**** DELL!!!!

Don't buy Dell printers! It'll only give you headaches, so don't waste your money!

I'd rather buy EPSON, cheaper and never had problems with it....

Posted on Nov 22, 2009

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I do not know the solution

Posted on Jan 02, 2008

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I had the same problem with my printer printing blank pages a few days after I refilled the black ink cartridge. I put it in hot water for about 5 to 10 seconds then wiped it off with a dry q-tip and now its working fine. Just make sure you run the clean nozzle application for the Dell Solutions menu.

Posted on Feb 03, 2010

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I found that envelopes may LOOK like they print with black, but are actually using color to make black. If you don't want to use up your color ink or have to replace it (which also should fix the problem) go to control panel, printers, dell720, printing preferences and put a check in the box that says print color images in black and white only. Reverse when you need to use color.

Posted on Sep 09, 2010

Some of these problems happen sometime when you need to clean your nozzle, you can do this by going to start on your computer, clicking control pannel, go to your printers, right click the printer you are using and go to prefrences. to the search thing and type nozzle, it should give you an option to clean the nozzle and run the tests and it will clean the nozzzle for you.

Posted on Jan 08, 2008

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Nomodo4u
  • 863 Answers

SOURCE: My dell 720 printer has a new ink cartridge, acts

Take the plastic strip off the ink jet cartridge before putting the thing in the printer.  Check the ink jets to see if they are clogged.

Posted on Oct 25, 2009

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Related Questions:

1 Answer

Paper blank


You should have to do a "paper alignment" or follow the "new cartridge" prompts.

Mar 08, 2010 | Dell Inkjet 720 Printer

1 Answer

Dell 720 color cartridge doesn't seem to be printing with enough 'green'...all pics tinted red. New cartridge. Is is possible to balance the color any better?


Run a "print-head-cleaning" cycle -- some of the ink-jets may be clogged, thus reducing the amount of ink reaching the paper.

Try "photo-quality" paper.

Jan 28, 2010 | Dell Inkjet 720 Printer

1 Answer

Dell 720 printer , new ink cartriges but prints blank pages


I know it sounds silly, but never underestimate the obvious.

Did you remove the plastic protectors from the cartridges?

Another solution maybe to return the cartridges to the store for an exchange. It has only happened once to me, but I exchanged the cartridge for another "new" one and it worked fine.

Good luck

-Carlos:

Jan 07, 2010 | Dell Inkjet 720 Printer

2 Answers

Everything is fine printer said the printer is start and printing is done but i can't see on paper


Click Start
Click Control Panel
Click Classic View
Click Printers
Right-mouse click on your printer, and choose Properties.
Click Print Test Page.
If the printed page is blank, try running the "Clean Printer" utility.

Could the ink cartridges have become "empty", needing replacement/refilling?

Jan 02, 2010 | Dell Inkjet 720 Printer

1 Answer

My dell 720 printer has a new ink cartridge, acts


Take the plastic strip off the ink jet cartridge before putting the thing in the printer.  Check the ink jets to see if they are clogged.

Oct 25, 2009 | Dell Inkjet 720 Printer

1 Answer

Dell 720 photo printer won't print


To solve the printing problem..

# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel. # Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right). # Continue doing this until it looks clean. # Then dab the cartridge on the towel to make sure the ink is flowing. # Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
1. Look for a shiny piece of metal underneath the contacts at the back of the carrier. 2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.
# Reinstall the cartridges, making sure you snap them correctly into the printer.

Aug 25, 2009 | Dell Inkjet 720 Printer

1 Answer

Page blank when printed


remove the ink cartridges and use a qtip dipped in rubbing alcohol and GENTLY clean the printhead on the cartridge. Reinsert and try printing again. If it prints anything at all, keep going till it becomes normal. If still nothing, replace the ink cartridges.

Jun 23, 2009 | Dell Inkjet 720 Printer

1 Answer

Dell 720 printer wont print black


# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the
Try to print a test even this fails then you have cartridge head short in the printer ...

Good luck..



e printer.

Aug 23, 2008 | Dell Inkjet 720 Printer

2 Answers

Dell Photo Printer 720


Try printing in colour.

Mar 08, 2008 | Dell Inkjet 720 Printer

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