Question about Samsung SGH-D500 Cellular Phone

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Program is switched offline, cannot open port

I got samsung d500 data cable, i installed the programs necessary to transfer file from my samsung d500 phone to my hp520 laptop. i connected the phone to the laptop using the data cable... the phone then is charging... when i clicked on PIM & FILE manager a dialogue box appears with a message --- "cannot open the port & this program is awitched in offline mode. After, try to switch online."
how do i switch the program online & how do we open the port? pls help.. Ive been installing, uninstalling 7 reinstalling the program but still i encounter the same problem..

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  • Master
  • 421 Answers

Sir please go to your computer settings here are the option given bellow go to start>control panel>add hardware and then connect your mobile and click on add hardware.thanks

Posted on Jun 01, 2009

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Posted on Jan 02, 2017

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    2. Active your IR connection or hook your USB cable into the phone.
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    -More details--------------------------------------------------------

    If you are using a USB cable, please take the following steps:

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    6. enable IRDA interface support in 'Settings->Options'
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